Jobs in Firenze, Italy

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Castelfalfi is a jewel set in the heart of Tuscany, a land that is historically rich in art, beauty, andculinarytraditions.

Its village, the Borgo and the whole Estate, are framed by the natural wonder of its green hills, surrounded by kilometres of vineyards and olive groves, warm sun and a light breeze.

Castelfalfi is the perfect luxury hospitality destination for those who want to get away from the bustle of life and want to indulge a more relaxed and peaceful lifestyle in connection with nature and the many outdoor activities available on the premises.

We couldn’t provide such outstanding experience without our passionate team members, who are at the heart of the Castelfalfi emotional connection that shows up in our hospitality vision and in our delightful caring touches.

If you would like to be part of such unique environment, we are looking for a highly talented

Senior Sales Manager Leisure.

Main Duties and Responsibilities

The Senior Sales Manager Leisure is responsible for developing and managing leisure sales strategies to maximize revenue from tour operators, travel agencies, online travel agents (OTAs), and other leisure market segments. The role requires strong relationship-building skills, a proactive sales approach, and a deep understanding of the luxury and premium leisure travel market.

• Proactively identify, develop, and maintain relationships with key leisure travel partners globally.
• Create and execute strategic sales plans to increase leisure room nights and revenue.
• Conduct sales calls, attend travel trade shows, and host familiarization trips (FAMs) to promote the property.
• Negotiate and contract preferred agreements with tour operators and travel consortia.
• Monitor competitor activities and market trends to adjust strategies accordingly.
• Work closely with the marketing team to support leisure campaigns and promotions.
• Achieve and exceed individual sales targets and contribute to team goals.
• Maintain an updated CRM database with client interactions and sales activities.
• Prepare and present regular reports on sales activities and production forecasts.
• Collaborate cross-functionally with operations, reservations, and revenue management to ensure seamless guest experience and maximize sales opportunities.

Requirements

• Minimum 3 years’ experience in a similar role within the hotel industry (luxury segment preferred).
• Strong network of leisure travel industry contacts.
• Excellent communication, negotiation, and presentation skills.
• Ability to travel domestically and internationally as required.
• Proficiency in CRM systems and Microsoft Office.
• Fluent in English; additional languages are a plus.
• Full Time CCNL (Italian Collective Bargaining Agreement)
• Meals provided both when on duty and on days off
• Uniforms and their laundry
• Continuous training in order to improve personal and professional skills
• Participation in events reserved for Castelfalfi personnel
• Discounts on catering, wellness and sports activities present in the resort and on the estate
• Accommodation with free wi-fi can be provided on request, if coming from outside the area

This research is addressed to candidates of both genders with reference to Italian Law 903/77 and Law125/91

This position is based in Castelfalfi (FI), Tuscany and the contract is seasonal. Availability of staff accommodation upon request. Candidates should have a flexible schedule with the ability to work all shifts, weekends and holidays. You must possess the legal right to work in Italy.