Jobs in Bologna, Italy
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SAP Incident Delivery Lead — Remote
Job summary
A global technology leader is seeking an SAP Service Delivery Manager to oversee the incident lifecycle from detection to resolution. The ideal candidate will have at least 8 years of experience managing SAP AMS portfolios, with strong SAP Functional or ABAP skills. This full-time position offers an attractive benefits package and opportunities for growth within an international environment focused on leading green energy solutions.
Benefits
Qualifications
- Minimum 8 years of experience managing SAP AMS portfolio.
- SAP Functional or ABAP experience is a must.
- Proven experience in Incident Management, IT service management (ITSM).
Responsibilities
- Lead the end-to-end lifecycle of incidents from detection to closure.
- Coordinate with support teams for swift resolution.
- Facilitate post-incident reviews for continuous improvement.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.