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As a Waiter/Waitress at Zuma, you'll be at the heart of our guest experience. You'll create memorable moments, embody our vibrant restaurant energy, and play a crucial role in maintaining the high standards that define the Zuma experience.

Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. This role will be based in Zuma Rome. Located in the iconic Palazzo Fendi, with a stunning restaurant and beautiful roof terrace overlooking the “eternal city”, this restaurant is an essential experience in Rome. Zuma Rome is proud to be part of the Azumi Collection.

Joining Zuma means becoming part of an inclusive global community that lives by three core values:
Honor the Mastery- we celebrate every detail, always striving for perfection– putting pride into everything we do
Do Unto Others- we support each other to be at our best, treating every team member and guest with warmth and openness
Embrace the Energy- we bring passion and positivity to everything we do

Main Duties
Your key responsibilities will include:

• Provide warm, efficient service that enhances guest satisfaction
• Keep the pass area organized and monitor tables to anticipate service needs
• Respond quickly and professionally to guest requests, ensuring a seamless experience
• Set up the restaurant to standards and follow cleaning routines to maintain a welcoming atmosphere
• Stay informed about the menu and products to confidently assist guests
• Support new team members through training and guidance, helping them deliver exceptional service

What We Look For
Our ideal candidate embodies our values and brings:

• A genuine love for culinary experiences & a passion for Japanese cuisine
• Proven experience as a waiter/waitress in a luxury high-volume restaurant
• A natural team player who is at home working in sync with a large team
• Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences

Benefits
We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.

As part of our team, you’ll enjoy:

• World-Class training,designed to inspire and educate
• Global opportunities, experience hospitality around the globe with our five incredible brands
• Family Mealsare shared daily
• Rewards & Recognition,we value our team and celebrate your contributions to our success with meaningful rewards and recognition
• Staff discount,enjoy exclusive discounts across the Azumi group, worldwide!

Our Commitment to Inclusivity
We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.

Ready to create some magic?Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.