Webmaster (Wordpress Specialist) - French speaker

MotorK; Milano; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading automotive technology firm is looking for a Webmaster (Wordpress Specialist) who speaks French. This full-time, hybrid role involves setting up SaaS products tailored for clients, managing workflows, and ensuring successful project completion. Candidates should have strong technical support experience and excellent communication skills. Benefits include meal vouchers, internal training, and opportunities for growth. The position is based in Milan.

Servizi

Meal Vouchers

Bi-monthly collaboration days

Internal training paths

1:1 English classes

Competenze

• Previous experience in stakeholder management.
• Experience in a SaaS environment in a similar role.
• Capability to act as 'power user' for complex business applications.

Mansioni

• Gather customer information for SaaS product setup.
• Manage client requests and prioritize workflow.
• Configure websites and CRM for customer use.

Conoscenze

Native French

Intermediate English

Excellent customer communication

Problem-solving skills

Knowledge in Wordpress CMS

Strumenti

CRM

ERP

CMS

Marketing automation platforms

Descrizione del lavoro

Webmaster (Wordpress Specialist) - French speaker

Specialista Senior / Project Manager

Who are we?

MotorK is the leading sales and marketing technology company in Europe, specializing in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.

We are on a fast and ambitious trajectory and serving 90% of the automotive manufacturers. To continue our growth, we are hiring new talents. If you want to spark the future of the automotive world, join us.

We\'re headquartered in Milan, Italy, where you’ll find most of our employees but the teams you\'ll work with are across Europe and the UK.

The role

We are looking for a talented Webmaster to join our international Activation team. The role is supporting the French region, but the teams are working from all across Europe and the UK. The candidate will be responsible for the set up of our Saas products, in accordance with our Enterprise and Premium clients requirements. The main responsibilities are:

• Gather all the information required to set up the SaaS product for the customer
• Manage client requests and prioritize workflow
• Perform all the necessary tasks to configure the websites and the CRM for the customer to use the SaaS
• Perform the necessary product configuration to fulfill the customer requirements
• Present the progress and the final product to the customer and answer queries
• Tickets management in collaboration with R&D team
• Follow up with developers and product expert teams
• Cooperate with Success Manager in controlling the project scope (avoid scope creeping)

Requirements

Our ideal Webmaster will have previous experience working in a stakeholder management environment, as well as providing technical support in the set up of web based products, using CMS tools. As well as:

• Native French level and intermediate English
• Previous experience preferably in a SaaS company and in a similar role
• Excellent customer communication and problem-solving skills
• Capability to act as “power user” for complex business applications like CRM, ERP, CMS, Marketing automation platforms
• Knowledge in Wordpress CMS

Working pattern and location:

• Full time, permanent role
• Monday to Friday
• Hybrid
• Office located in Milan
• Meal Vouchers (for each day worked)
• Bi-monthly appointment for collaboration days, with free breakfast in the office
• Internal training paths and support with external education
• Diverse and dynamic environment, with plenty of opportunity to grow and make an impact
• 1:1 English classes up to B2 level

What you can expect from the recruitment process:

• Hiring Manager interview with skill assessment (French - online)
• Higher Management interview (English - online)

MotorK is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any kind. Our company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at MotorK are based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion or belief, age, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.