Waiter/Waitress - Six Senses Rome

InterContinental Hotels Group; Roma; In loco; EUR 22.000 - 28.000; Tempo pieno

Descrizione del lavoro

A luxury hotel chain in Rome is looking for a Waiter/Waitress to provide exceptional service. The role involves greeting guests, taking orders, and ensuring a pleasant dining experience. Candidates should have restaurant experience, fluency in Italian and English, and a passion for hospitality. Join a team that values sustainability and emotional hospitality.

Competenze

• 1-3 years of restaurant experience in a full-service outlet.
• Alcohol awareness certification or valid health/food handler card.
• Eligibility to work in Italy.

Mansioni

• Greet all guests courteously and attentively.
• Take orders from food and beverage outlet menus.
• Ensure all mise-en-place for restaurant service is correctly prepared.

Conoscenze

Fluency in Italian

Fluency in English

Customer service skills

Upselling abilities

Formazione

High school diploma or equivalent

Hospitality diploma or degree

Descrizione del lavoro

As Waiter/Waitress, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others, and the world around them. Our values include local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsibility and caring, fun and quirky elements, and pioneering wellness.

Sustainability, wellness, and out-of-the-ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation in all our brand initiatives.

Duties and Responsibilities

As Waiter/Waitress, I will assume full responsibility for the efficient operation in the following areas:

• Greet all guests courteously and attentively.
• Escort guests to their tables, assist with seating, and present the menu.
• Answer outlet telephones courteously and efficiently, following departmental standards.
• Take orders from food and beverage outlet menus.
• Inspect the condition and cleanliness of menus and wine lists.
• Work with an empathetic attitude.
• Provide prompt and efficient service as per standards.
• Ensure all mise-en-place for restaurant service is correctly prepared before opening hours.
• Have a good knowledge of all outlet menus (food and wine) and daily F&B activities.
• Be aware of all F&B outlet opening hours.
• Know menu prices and suggest upselling when appropriate.
• Keep all equipment clean and in good working condition.
• Uphold Six Senses guidelines and standards of service and operation, maintaining and exceeding performance benchmarks.
• Strictly adhere to LQA standards and guest comments.

Qualifications

To succeed as a Waiter/Waitress, I should possess the necessary qualifications, technical skills, and experience in a similar role within luxury hotels, with proven results. These include:

• High school diploma or equivalent, with 1-3 years of restaurant experience in a full-service outlet or similar setting. A hospitality diploma or degree from a recognized institution is preferred.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local authorities.
• Fluency in Italian and English; knowledge of additional languages is a plus.
• Eligibility to work in Italy.

The above provides an overview of the role and responsibilities for a Waiter/Waitress at Six Senses Rome. It is not an exhaustive list of all duties and responsibilities associated with the position.

Six Senses Rome is an equal opportunity employer. This policy applies to all terms and conditions of employment.

Interested but don't meet every requirement? We encourage you to apply anyway and start your journey with us today.