Social Ads Support Specialist - White-Glove B2B (Lisbon)

Cross Border Talents; Sicilia; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading recruitment agency is seeking an Advertisers Support Specialist to assist social media advertisers in Lisbon. You will provide post-sales assistance and troubleshoot to enhance user experience. Candidates must have a high school diploma and be eligible to work shifts. The company offers a relocation package for applicants outside Portugal. This role involves primarily email and chat support, with opportunities to make outbound calls.

Servizi

Monthly Base Salary of 14 months

Relocation package with accommodation and flight reimbursement

Competenze

• Must have a high school diploma.
• EU citizenship or Portuguese residence card is mandatory.
• Availability to work in shifts is required.

Mansioni

• Support social media advertisers and agencies through post-sales assistance.
• Resolve technical issues and guide users on the platform.
• Convert email/chat cases into outbound calls for white-glove support.

Conoscenze

English

Technical Support

Troubleshooting

Social Media

Advertising

Email

Training

Formazione

High School Diploma

Descrizione del lavoro

A leading recruitment agency is seeking an Advertisers Support Specialist to assist social media advertisers in Lisbon. You will provide post-sales assistance and troubleshoot to enhance user experience. Candidates must have a high school diploma and be eligible to work shifts. The company offers a relocation package for applicants outside Portugal. This role involves primarily email and chat support, with opportunities to make outbound calls.