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Social Ads Support Specialist - White-Glove B2B (Lisbon)

Cross Border Talents

Sicilia

In loco

EUR 30.000 - 50.000

Tempo pieno

30+ giorni fa

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Descrizione del lavoro

A leading recruitment agency is seeking an Advertisers Support Specialist to assist social media advertisers in Lisbon. You will provide post-sales assistance and troubleshoot to enhance user experience. Candidates must have a high school diploma and be eligible to work shifts. The company offers a relocation package for applicants outside Portugal. This role involves primarily email and chat support, with opportunities to make outbound calls.

Servizi

Monthly Base Salary of 14 months
Relocation package with accommodation and flight reimbursement

Competenze

  • Must have a high school diploma.
  • EU citizenship or Portuguese residence card is mandatory.
  • Availability to work in shifts is required.

Mansioni

  • Support social media advertisers and agencies through post-sales assistance.
  • Resolve technical issues and guide users on the platform.
  • Convert email/chat cases into outbound calls for white-glove support.

Conoscenze

English
Technical Support
Troubleshooting
Social Media
Advertising
Email
Training

Formazione

High School Diploma
Descrizione del lavoro
A leading recruitment agency is seeking an Advertisers Support Specialist to assist social media advertisers in Lisbon. You will provide post-sales assistance and troubleshoot to enhance user experience. Candidates must have a high school diploma and be eligible to work shifts. The company offers a relocation package for applicants outside Portugal. This role involves primarily email and chat support, with opportunities to make outbound calls.
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