Service Technician - Italy

Atlas Copco Group; Milano; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading machinery manufacturing company is seeking a Service Technician in Milan, Italy. You will ensure customer satisfaction by resolving technical problems and conducting repairs on mechanical and electrical equipment. The ideal candidate has over 5 years of experience, possesses strong mechanical and electrical skills, and can deliver effective training to users. This full-time position offers a culture of trust and lifelong learning opportunities within a dynamic team.

Servizi

Culture of trust and accountability

Lifelong learning and career growth

Comprehensive compensation and benefits

Health and well-being

Competenze

• More than 5 years of experience as a Service Technician.
• Experience with mechanical and electrical equipment maintenance and repair.
• Ability to read wiring diagrams.

Mansioni

• Prepare repair or maintenance proposals.
• In-depth troubleshooting of mechanical and electrical issues.
• Conduct equipment commissioning and user training.

Conoscenze

Mechanical and electrical skills

Technical manual reading

Problem solving

Proactivity

Language proficiency in Italian & English

Descrizione del lavoro

Service Technician - Italy role at Atlas Copco Group

Your role

As a Service Technician - Italy, your mission is to ensure customer service satisfaction by resolving technical problems in a safe, fast and reliable way on site or in workshop. This is done by providing the right professional analyses, guidance and follow‑up of/with our business partners and key accounts in coordination with our technical support team and operations team. You will report to Technical Support Team Leader.

• Prepare repair or maintenance proposal
• In‑depth troubleshooting to fix technical issues mechanical and electrical nature on Portable compressors, generators, batteries and pumps.
• Prepare technical proposals for customers and internal
• Prepare Spare parts proposals to customers or internal
• Coordinate and do equipment commissioning and support on basic user training
• Instruct and train customer users or technicians on product utilization and equipment service and maintenance needs.
• Lead and implement equipment inspections and advise customer or user accordingly
• Complete service reports and suggest improvements for reliability
• Being responsible for the Safety and health of yourself but also the others in your surroundings in the course of your daily works as well as during your working schedule.
• Follow and commit to the SHEQ internal guidelines and being responsible for the usage of the TIA App.

To succeed, you will need

• You have more than 5 years of experience, working as a Service Technician
• Experience maintaining and repairing various types of mechanical and electrical equipment.
• Strong mechanical and electrical skills with demonstrated expertise in the maintenance, overhaul, and repair of a wide variety of industrial equipment
• Ability to read technical manuals and wiring diagrams
• Knowledge on Portable compressors, generators, battery technology or pumps are a plus
• Knowledge on MS windows packages
• Good level in Italian & English language (other language is a plus)
• Proactive approach and problem solving
• Driver's license
• Flexibility to travel across Italy

In return, we offer

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Job location

This role requires you to work on‑site at our workshop in Milan, Italy (IT). You will be part of a dynamic team and enjoy the benefits of face‑to‑face collaboration and work on customer field.

Contact information

Talent Acquisition Team: Tatiana Castillo

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Seniority level

Not Applicable

Employment type

Full‑time

Job function

Information Technology

Industries

Machinery Manufacturing