Service Delivery Associate: SLA & BI Operations

Burlington Stores; Firenze; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading retail company located in Tuscany is looking for an enthusiastic candidate to join their Service Delivery team. The role involves following procedures, client interaction, and identifying operational improvements under the guidance of senior colleagues. Applicants should have a high-school diploma or degree in economics or finance, basic Excel skills, and a good command of English. The company offers an attractive salary with a bonus scheme and professional development opportunities.

Servizi

Attractive salary and bonus scheme

Tailored professional development opportunities

Competenze

• Education related to economics or finance required.
• Basic knowledge of Excel is a must.
• Good knowledge of English is necessary.
• Motivation in solving puzzles or games is preferred.

Mansioni

• Follow up on procedures according to SLA.
• Interact with clients and coordinate with colleagues.
• Detect operational improvement opportunities.
• Provide support under senior supervision.

Conoscenze

Basic Excel knowledge

Good knowledge of English

Interest in riddles, games or puzzles

Formazione

High-school diploma or degree in economics or finance

Descrizione del lavoro

A leading retail company located in Tuscany is looking for an enthusiastic candidate to join their Service Delivery team. The role involves following procedures, client interaction, and identifying operational improvements under the guidance of senior colleagues. Applicants should have a high-school diploma or degree in economics or finance, basic Excel skills, and a good command of English. The company offers an attractive salary with a bonus scheme and professional development opportunities.