Sales Manager

Park Hyatt Milano; Varese; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A luxury hotel in Milan is seeking a proactive Sales Manager to drive business opportunities and develop sales strategies. The role requires establishing and maintaining client relationships to meet sales targets while adhering to the hotel's standards. The ideal candidate will have a strong sales background and excellent communication skills, along with a passion for hospitality.

Servizi

12 free nights per year across Hyatt Hotels

Employee and Friends & Family rates

Dry cleaning of business clothes

Continuous learning & development opportunities

Staff celebrations

Welfare Plan

Urban public transport plan - ATM Milano

Mansioni

• Manage proactively and scout business opportunities to contribute to overall hotel revenue.
• Promote and communicate effectively the hotel’s identity and unique selling points.
• Solicit and develop new business from identified market segments and sources of business.
• Identify new sources of business based on economic trends and opportunities.
• Retain business by adhering to established retention strategies.
• Represent the hotel and brand in trade shows and sales missions.
• Input client data timely and accurately in relevant hotel systems.
• Review production of selected segments and accounts to identify opportunities.
• Reach and exceed sales goals set by the Director of Sales & Marketing.
• Liaise with the Groups & Events Sales Manager to drive business.
• Assist in monitoring activities of competitor hotels.
• Provide feedback from the market to tailor hotel strategies.
• Assist in developing strategies to increase sales and productivity.
• Ensure all departmental reports are completed with the Director of Sales & Marketing.
• Assist in implementing the annual Sales Business Plan.
• Ensure incoming sales inquiries are appropriately handled.
• Carry out the sales solicitation strategy for selected markets.
• Comply with Hyatt Hotels Corporation’s Brand Philosophy.

Descrizione del lavoro

Overview

Park Hyatt Milano is a 5-star luxury hotel located in the heart of the city, overlooking the Galleria Vittorio Emanuele II and close to Piazza del Duomo and La Scala. Park Hyatt's expansive 5-star rooms and suites blend authentic Italian finishes with sleek amenities and state-of-the-art technology.

Report to Director of Sales & Marketing

Responsibilities

• Manage proactively and scout business opportunities to contribute to overall hotel revenue
• Promote and communicate effectively the hotel’s identity and unique selling points, establishing and maintaining relationships with clients in the defined sales segment to meet departmental sales targets
• Solicit and develop new business from identified market segments and sources of business
• Identify new sources of business based on economic trends and opportunities
• Retain business by adhering to established retention strategies
• Represent the hotel and Hyatt brand in selected trade shows and sales missions to maintain relationships with key accounts, scout new ones and contribute to revenue opportunities
• Input client data timely and accurately in relevant hotel systems and tools
• Review with the Director of Sales & Marketing production of selected segments and accounts, identifying opportunities
• Reach and exceed the goals set by the Director of Sales & Marketing
• Liaise closely with the Groups & Events Sales Manager to drive business to the segment
• Assist in monitoring activities of competitor hotels
• Provide feedback from market to tailor hotel strategies
• Assist in developing strategies to increase sales and productivity throughout the hotel
• Ensure all departmental reports and related correspondence are completed in liaison with the Director of Sales & Marketing
• Assist in implementing the annual Sales Business Plan to reach selected goals
• Ensure incoming sales inquiries are appropriately handled
• Carry out the sales solicitation strategy for selected markets
• Comply with Hyatt Hotels Corporation’s Brand Philosophy and act as an ambassador at all times
• Work closely with the hotel’s reservations department to ensure that all booking inquiries are correctly handled and implemented

Other Duties

• Maintain and adhere to hotel standards and grooming
• Provide a caring, friendly, courteous and professional service at all times
• Maintain good working relationships within the hotel and with external organizations
• Adhere to hotel rules and regulations, in particular policies and procedures relating to Fire, Hygiene and Safety
• Comply with local legislation as required
• Respond to changes in the department as dictated by hotel/industry needs
• Maintain a flexible attitude to perform any other reasonable duty, including redeployment to other departments if required
• Attend training and meetings as required by the hotel and organization

Benefits

• 12 free nights per year of service across Hyatt Hotels worldwide
• Employee and Friends & Family rates across Hyatt Hotels worldwide
• Dry cleaning of business clothes
• Continuous learning & development opportunities
• Staff celebrations
• Welfare Plan
• Urban public transport plan - ATM Milano