SALES ADMINISTRATION SPECIALIST - PARTS

Ariston Group; Fabriano; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading global provider of thermal comfort solutions in Fabriano is seeking a Sales Administration Specialist. In this role, you will manage customer orders, ensuring accuracy and satisfaction. The ideal candidate should have a Master's degree, be fluent in English, and possess strong communication skills. This position offers the opportunity to work with a dynamic team and contribute to customer service excellence.

Competenze

• Master's Degree required, preferably in Economics or Foreign Languages.
• Fluent in English; knowledge of French, German, or Spanish is a plus.
• International mindset through study or travel abroad.

Mansioni

• Manage customer orders received via email or online platforms.
• Enter and process orders in SAP.
• Monitor and validate EDI orders.
• Provide timely information on products, order status, and delivery schedules.

Conoscenze

Customer service

Order management

Communication skills

SAP proficiency

Formazione

Master’s Degree in Economics or Foreign Languages

Descrizione del lavoro

Ariston Group is a global leader in sustainable thermal comfort that offers a unique, extensive range of solutions for climate comfort, water heating and air handling, as well as components and burners. Listed on Euronext Milan since November 2021, in 2024 the group reported over 2.6-billion-euro revenues, with over 10,000 employees, direct presence in 40 countries in 5 continents, 28 production sites and 28 research and development centers. The group demonstrates its commitment to sustainability through the development of renewable and high efficiency solutions, such as heat pumps, water heating heat pumps, hybrids, domestic ventilation, air handling and solar thermal systems. The group also stands out for its continuous investment in technological innovation, digitalization, and advanced connectivity solutions. The group operates under global strategic brands Ariston, Elco and Wolf, and brands such as Calorex, NTI, HTP, Atag, Brink, Chromagen, Racold, as well as Thermowatt and Ecoflam in the components and burners business.

Join our team and make an impact!

Are you passionate about delivering exceptional customer service and ensuring smooth processes? As a Sales Administration Specialist, you will play a key role in supporting our customers throughout the ordering journey, guaranteeing accuracy and satisfaction every step of the way.

What you’ll do

• Manage customer orders received via email or online platforms
• Enter and process orders in SAP
• Monitor and validate EDI orders
• Run daily order books to keep everything on track
• Provide customers with timely information on products, order status, and delivery schedules
• Maintain accurate customer details in our systems
• Issue credit notes in line with SAP procedures
• Ensure invoicing is completed and resolve any invoice queries in collaboration with Accounts

What we’re looking for

• Master’s Degree (preferably in Economics or Foreign Languages)
• Fluent in English; knowledge of French, German, or Spanish is a plus
• International mindset – you’ve studied or traveled abroad
• Strong communication and interpersonal skills
• Highly organized with excellent execution abilities