Remote Client Service & Operations Lead - Luxury Travel

N2S Italia Ltd.; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A luxury travel service provider is seeking a Client Service & Operations Assistant Manager based in Italy. The role involves customer care management, ensuring guest satisfaction, and liaising with suppliers and other stakeholders. Candidates should have at least 2 years' experience in the luxury travel sector and be fluent in Italian and English. This position offers flexible remote work options and the opportunity to engage with high-profile clients in a dynamic environment.

Servizi

Flexible working hours

20 annual leave days plus bank holidays

Remote work

Competenze

• Minimum 2 years experience in the luxury travel industry or strong customer service role.
• Professional Italian and English speaking and writing.
• Extremely detail-oriented and efficient during high season.

Mansioni

• Manage client assistance and travel quality throughout their stay.
• Maintain supplier information and assist in booking processes.
• Support executives with daily tasks as required.

Conoscenze

Customer care

Attention to detail

Communication skills

Problem-solving

IT skills

Descrizione del lavoro

A luxury travel service provider is seeking a Client Service & Operations Assistant Manager based in Italy. The role involves customer care management, ensuring guest satisfaction, and liaising with suppliers and other stakeholders. Candidates should have at least 2 years' experience in the luxury travel sector and be fluent in Italian and English. This position offers flexible remote work options and the opportunity to engage with high-profile clients in a dynamic environment.