Quality Engineer

Cavotec; Lazio; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading industrial company in Italy is seeking a Quality Assurance Specialist to manage customer claims and internal processes. The candidate will be responsible for leading problem-solving efforts and ensuring effective quality management practices. Ideal applicants should possess a technical degree, several years of experience in quality management, and proficiency in both English and Italian. This role is crucial for maintaining high standards and facilitating communication between customers and operations.

Competenze

• 2-3 years of experience in Quality Department and Claims management.
• Good knowledge of mechanical drawing.
• Experience working with suppliers.

Mansioni

• Manage and handle customer quality issues and problem-solving processes.
• Act as a link between customer and operations to improve processes.
• Monitor and report KPIs and provide regular trend analysis.

Conoscenze

Problem solving skills

Process improvement

Statistical knowledge

Knowledge of mechanical drawing

English language

Italian language

Formazione

High school diploma with technical specialization

Bachelor's degree in Mechanical, Electrical, or Manufacturing Engineering

Strumenti

Microsoft Office

Descrizione del lavoro

Summary

This candidate will manage customer and internal claims, being the link between the Customer and the Operations departments and managing Quality Assurance and Quality topics.

Responsibilities

• Manage and handle Customers Quality issues leading the problem solving process and releasing reports (8D Report, A3 Report, Chicago, 5 Why, etc), by coordinating the team during root cause analysis, definition and implementation of corrective actions, until the effectiveness verification and the closure.
• Manage the link between Customer and Operations departments by improving the Quality Assurance and internal processes with team.
• Monitor and report KPI and provide regular trend analysis.

Qualifications

• High school diploma with a technical specialization or Bachelor's degree in Mechanical, Electrical, Manufacturing Engineering
• Previous 2-3 years of experience in Quality Department and in Claims management
• Good knowledge of mechanical drawing
• Experience working with Suppliers
• Knowledge of Microsoft Office
• Process improvement and Quality Assurance
• Statistical knowledge
• English and Italian language is mandatory
• Problem solving skills
• Driving for results and measurements capability

Candidates not in line with the requirements will not be considered.

Please attach your updated CV in English to your application.