Product Support Engineer

Atlas Copco; Robassomero; In loco; EUR 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

A leading global manufacturing company in Robassomero is seeking a Product Support Engineer to provide engineering support for piston products. This role involves releasing product part numbers, managing bills of materials, and preparing technical documentation. The ideal candidate will have over 5 years of experience with piston compressors, a Bachelor's degree in Mechanical Engineering, and proficiency in English and Italian. Join an innovative team to develop skills and collaborate internationally.

Competenze

• More than 5 years of experience with piston compressors or related equipment.
• Good command of English and Italian.
• Solid knowledge of BOM management.

Mansioni

• Release new product part numbers and bills of material in the system.
• Prepare technical specification sheets and documentation.
• Support the Engineering Department in project meetings.

Conoscenze

Team player

Detail-oriented

Creative

Effective communicator

Problem-solving skills

Formazione

Bachelor's degree in Mechanical Engineering

Strumenti

Autodesk systems (Vault, Inventor, AutoCAD)

ERP (AS400)

Microsoft Office

Descrizione del lavoro

Overview

Are you ready to join a dynamic international company that handles traded products worldwide and launches new compressors based on market needs?

What does a Product Support Engineer do?

As the person responsible for piston products, you will be part of the Engineering team, collaborating with colleagues from other departments and providing engineering support. Your main tasks include:

• Releasing new product part numbers (PNs) and bills of material (BOM) in the system.
• Managing BOMs for both existing and new product portfolios.
• Preparing and releasing technical specification sheets and other technical documentation.

Additionally, as the product support lead, you will assist the Marketing Department by handling marketing requests. Based on their input, you will:

• Release new customized products in the system.
• Update BOMs for existing products.
• Work in cross‑functional teams with other departments.

What do we expect from you?

Your mission:

• Handle and address requests from the Marketing Department by releasing new customized products for the market.
• Represent the Engineering Department in project team meetings regarding traded products and manage related tasks (e.g., releasing new PNs, BOMs, manuals, technical specification sheets, and other documentation).
• Support the Product Company on operational engineering tasks.

Personality traits we are looking for:

• Strong team player
• Detail‑oriented and accurate
• Creative and organized
• Effective communicator
• Proactive with strong problem‑solving skills

You have:

• More than 5 years of experience with piston compressors (or related equipment) and BOM management.
• Good command of English and Italian.
• Solid knowledge of Autodesk systems (Vault, Inventor, AutoCAD), ERP (AS400), and Microsoft Office.
• Strong understanding of piston compressors or related equipment.
• A Bachelor’s degree in Mechanical Engineering or equivalent.

What can you expect from us?

You will be part of the Engineering Team of our Turin operational entity, reporting to the Team Leader of Engineering Support. This role offers opportunities to develop your skills, collaborate with colleagues and partners worldwide, and be part of one of the largest global and diversified groups.

Where will you work?

You will join ABAC Aria Compressa Product Company in Robassomero, Turin Area, Italy. PAD (Professional Air Division) is responsible for piston compressor technology and the professional market within the Atlas Copco Group, with five operational entities located in Italy, Germany, Brazil, China, and the USA.

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