Product Manager / Product Owner - Sport Ticketing Platform

TicketOne S.p.A.; Milano; In loco; EUR 50.000 - 80.000; Tempo pieno

Descrizione del lavoro

A leading ticketing platform in Italy seeks an experienced Product Manager to lead the product strategy and development of its ticketing platform. The ideal candidate has over 5 years in Product Management, ideally in SaaS or Ticketing. The role involves collaborating with teams across the company to fulfill customer needs and strengthen the company's market presence. Join a dynamic and innovative team in a fast-paced environment.

Servizi

Leadership position with strategic responsibilities

Opportunity to shape innovative products

Dynamic and collaborative team environment

Competenze

• Minimum 5 years of experience in Product Management.
• Proven track record in the development and launch of digital products.
• In-depth understanding of the Italian sports market.

Mansioni

• Define and implement the product strategy.
• Oversee the full product lifecycle.
• Collaborate with technical teams for new features.

Conoscenze

Leadership skills

Communication skills

Client-oriented mindset

Strategic thinking

Fluency in Italian

Fluency in English

Formazione

Degree in Business Administration or related field

Strumenti

E-commerce platforms

Cloud-based technologies

Descrizione del lavoro

Who we are

We are an Italian market leader in the field of sports ticketing. We partner with clubs, leagues, and sports event organizers throughout Italy to deliver innovative and reliable technological solutions. Our SaaS platform is designed to enhance the fan experience, streamline sales processes, and support the sustainable growth of sports organizations.

The role

As Product Manager / Owner, you will lead the product strategy and oversee the continuous development of our ticketing platform. You will be the key reference point for the Product Management and will be the voice of the customers, translating their needs into actionable product requirements working closely with engineering, design, marketing, and operations teams to deliver impactful solutions. Your goal will be to ensure our product fully meets the needs of the Italian market while strengthening our national presence.

Key responsibilities

• Define and implement the product strategyin line with the market and the company vision
• Oversee the full product lifecycle : market analysis, roadmap, development, and launch
• Collaborate with technical teams to deliver new features and platform improvements
• Translate customer and market needs into clear priorities
• Monitor industry trends, innovations, and best practices in Sport-Tech and Ticketing
• Drive product launches in close alignment with Marketing and Sales
• Define and track KPIs (e.g., customer satisfaction, platform performance, revenues)
• Represent the product to internal and external stakeholders, including clients and partners

Requirements

• Degree either in Business Administration, Computer Science, Management Engineering, or a related field
• Minimum 5 years of experiencein Product Management, ideally in SaaS, Ticketing, or Sport-Tech
• Proven track record in the development and launch of digital products
• Strong leadership skills with experience managing cross-functional teams
• In-depth understanding of the Italian sports market and ticketing processes
• Strategic thinker with a hands-on approach
• Excellent communication and interpersonal skills, with a client - and results - oriented mindset
• Fluent in Italian and English; additional languages are a plus
• Desired / plus
• Familiarity with e-commerce platforms and payment processing
• Experience with web and mobile app development
• Familiarity with cloud-based technologies

What we offer

• A leadership position with strategic responsibilities
• The chance to shape an innovative product with direct impact on Italian sports
• A passionate, dynamic, and collaborative team within a structured and successful fast pacing company

TicketOne respects equal opportunities, all applications will be equally evaluated if they are in line with the open positions regardless of gender, race, sexual orientation, religion, family status, pregnancy or maternity.