On-Site Luxury Brand Concierge — Milan

Odity; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A prominent customer relations company located in Milan seeks candidates for a full-time position in customer support. The role involves interacting with customers via phone, chat, and email, specifically in the luxury fashion sector. Candidates must speak French and English at advanced levels (C1/C2) and ideally have a degree or experience in e-commerce customer care. The company offers a collaborative environment and opportunities for professional growth.

Servizi

Targeted training on luxury brands

Professional growth opportunities

Supportive work environment

Welcoming and innovative spaces

Competenze

• Degree and/or experience in e-commerce customer care in fashion and luxury.
• Good knowledge of the main IT tools, especially Microsoft Office applications.

Mansioni

• Customer relations with Italian and international customers through phone, chat, and email.
• E-commerce and after-sales support: assisting customers in their online purchases.

Conoscenze

Customer relations

E-commerce support

French (C1/C2)

English (C1/C2)

Formazione

Degree in a relevant field

Strumenti

Microsoft Office

Descrizione del lavoro

A prominent customer relations company located in Milan seeks candidates for a full-time position in customer support. The role involves interacting with customers via phone, chat, and email, specifically in the luxury fashion sector. Candidates must speak French and English at advanced levels (C1/C2) and ideally have a degree or experience in e-commerce customer care. The company offers a collaborative environment and opportunities for professional growth.