Motion global IS Service Manager for R&D, engineering and product management

ABB; Sesto San Giovanni; Ibrido; EUR 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

A global leader in automation technologies seeks a Motion global IS Service Manager for R&D, engineering, and product management. The role involves ensuring IS solutions align with business needs, managing cloud infrastructure, and overseeing service delivery. Ideal candidates have at least 7 years of experience in PLM/CAD and leading teams, proficient in ITIL processes, and can translate business requirements into technical IS capabilities. Competitive compensation offered with a hybrid work model in European time zones.

Competenze

• A minimum of 7+ years of relevant experience working on PLM/CAD or other Engineering Applications.
• Prior experience in leading IS team(s) is mandatory.
• Sound knowledge of ITIL processes & very good knowledge of IS Infrastructure (Cloud Hosting).

Mansioni

• Deliver and maintain IS solutions within the assigned domain.
• Manage cloud infrastructure and PLM applications.
• Oversee end‑to‑end service delivery including project management.
• Drive continuous improvement in service delivery processes.
• Build and lead high‑performing teams.

Conoscenze

IS developing and operations skills

Business process understanding

Project planning and execution

ITIL processes knowledge

Team leadership

Formazione

Degree in IT, Business Engineering, or similar

Descrizione del lavoro

Motion global IS Service Manager for R&D, engineering and product management

Join ABB as Motion global IS Service Manager for R&D, engineering and product management.

ABB Motion, a global leader in motors and drives, accelerates a more productive and sustainable future by innovating technology and delivering motor‑driven solutions across industries.

This role is open globally with major ABB Motion locations in Finland, Poland, India, Italy, Germany and Spain. The work model is hybrid and employees are expected to work within European time zones.

Key Responsibilities

• Deliver and maintain IS solutions within the assigned domain, ensuring alignment with business needs and compliance standards.
• Manage cloud infrastructure and PLM applications, focusing on performance, security, and cost optimization.
• Oversee end‑to‑end service delivery, including project management, testing, training, user support, and quality assurance.
• Ensure compliance and security through regular audits, adherence to ABB policies, and proactive risk management.
• Lead application lifecycle management, including deployments, hosting, incident handling, and service desk coordination.
• Drive continuous improvement in service delivery processes, asset management, and license/infrastructure cost efficiency.
• Support strategic planning and budgeting, collaborating with stakeholders on roadmaps, RFPs, and cost forecasting.
• Build and lead high‑performing teams, ensuring skills development, resource planning, and alignment with service levels.
• Ensure alignment of application with business strategy and needs.
• Define and monitor the Service Level Agreement (SLA) for the applications in agreement with business requirements and application delivery organization.

Qualifications

• A minimum of 7+ years of relevant experience working on PLM/CAD or other Engineering Applications.
• A prior experience in leading IS team(s) is mandatory.
• Excellent IS developing and operations skills, deep understanding of the overall context of business processes & technologies.
• Experience of identifying and resolving issues between team members or other teams.
• Capacity to translate business requirements into technical IS capabilities and solutions.
• Relevant experience in project planning and execution as well as economic aspects of system management and life cycle.
• Sound knowledge of ITIL processes & very good knowledge of IS Infrastructure (Cloud Hosting).
• Strong in information management, computer systems, business engineering or similar field.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Other

Industries

Automation Machinery Manufacturing

Referrals increase your chances of interviewing at ABB by 2x.

Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.