Major Account Executive - Northeast Area

DHL Express (Italy) S.r.l.; Treviso; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading logistics provider in Italy is seeking a Major Account Executive to join the Sales & Marketing Department. The successful candidate will manage customer relationships, meet sales targets, and ensure customer satisfaction. A strong background in sales, along with fluency in Italian and intermediate English, is required. This is a full-time permanent position located in Treviso, offering a remuneration package commensurate with experience.

Competenze

• Ability to manage complex customers and understand opportunities from their perspective.
• Entrepreneurial spirit and a predisposition for continuous learning.
• Ability to adapt to a changing environment while managing multiple priorities.

Mansioni

• Achieve sales targets for assigned customers in accordance with strategies.
• Manage a portfolio of customers through personal visits and maintain strong relationships.
• Act as the main point of contact for customer inquiries and needs.
• Formulate a personal sales plan to identify and acquire new business prospects.
• Develop knowledge of DHL’s products/services for better customer solutions.

Conoscenze

Solid experience in Sales field

Knowledge of Microsoft Office (intermediate in Excel)

Knowledge of English language (intermediate)

Fluent knowledge of Italian language (advanced)

Formazione

High School Diploma/Bachelor Degree

Descrizione del lavoro

DHL Express Italy, a world leader in express transportation and logistics services, part of the DHL Group, awarded Great Place to Work, is looking for a Major Account Exectuive to join the Sales & Marketing Department.

PROFILE

Experience and Skills

• High School Diploma/Bachelor Degree
• Solid experience in Sales field
• Knowledge of Microsoft Office (level: intermediate in Excel)
• Knowledge of English language, written and spoken (level: intermediate)
• Fluent knowledge of Italian language, written and spoken (level: advanced)

Additional Skills

• Previous experience in logistics and transportation
• Ability to manage complex customers and different stakeholders, understand opportunities from the customer's perspective, and influence their decisions
• Building and managing relationships and partnerships, demonstrating commitment and care towards the customer (ICCC)
• Entrepreneurial spirit and a predisposition for continuous learning
• Communication skills and ability to work in a team
• Ability to adapt to a changing environment by managing multiple priorities, with organization and planning
• Ability to seek innovative ideas and approaches, with problem solving and critical thinking

MAIN ACTIVITIES

• Ensure the achievement of sales targets for assigned and newly acquired customers within their area of responsibility, in accordance with sales strategies and policies.
• Manage a portfolio of customers and prospects through personal sales visits/direct contact, maintaining strong and lasting relationships.
• Act as the main point of contact for customers, working closely with relevant departments within DHL to ensure that inquiries are handled appropriately and that customer needs are recognized and met.
• Ensure that all customer reports related to customer service and/or credit control are coordinated and handled through the appropriate DHL departments.
• Formulate a personal sales plan that incorporates initiatives to identify and acquire new business prospects and maximize growth within the existing customer base.
• Build a strong customer relationship to ensure maximum business growth by taking a consultative approach, monitoring performance and customer satisfaction.
• Develop knowledge of DHL's products/services and business activities in order to suggest the best possible solutions and strategies to customers, leveraging new opportunities from existing and potential customers, ensuring maximum penetration of DHL in assigned territory.
• Manage the process inherent in customer visits and business agreements to ensure that customer information is maintained accurately in the customer portal/database.
• Ensure cooperation with other members of the sales team.

WHAT’S NEXT?

• Apply now and upload your CV online and complete the profile and pre-screening questions.
• If your CV has been shortlisted, our HR Team will contact you to provide further details.

MORE INFORMATION

• Workplace: one of our offices in the Northeast area (between Veneto and Friuli Venezia-Giulia)
• Working time: Full time
• Report to: Sales Manager
• Employment contract: permanent
• Remuneration package: commensurate with experience level

DHL is an equal opportunity employer. We evaluate applications without regard to ethnicity, religion, gender, sexual orientation, gender identity, nationality, disability, or any other characteristic protected by law. For this reason, personal information such as date of birth, photo, marital or family status, or other non-relevant information are not required on the CV.

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