Lavorate con noi in Grecia! Italian-Speaking Consumer Experts for JTI

TP Greece; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading multinational company in Greece seeks an Italian speaking consumer support representative. The role involves serving as the primary contact for consumer requests, ensuring high satisfaction levels. Ideal candidates will have fluency in Italian and good English communication skills, along with problem-solving abilities. The position offers a competitive salary, extra annual payments, relocation support, and professional growth opportunities. Join a diverse team committed to excellent consumer experiences.

Servizi

Competitive monthly salary

Health care benefits

Full training by certified instructors

Free online Greek language courses

Work in a Great Place to Work-Certified Company

Competenze

• Fluency in Italian and good English communication skills are essential.
• Previous work experience in consumer support is a plus.
• Ability to solve problems effectively and take ownership.

Mansioni

• Serve as the primary contact for consumer requests.
• Utilize communication methods to provide seamless consumer experiences.
• Address concerns and ensure consumer satisfaction.

Conoscenze

Fluency in Italian

Very good use of English

Communication skills

Problem-solving mentality

Tech savviness

Descrizione del lavoro

Join our JTI Consumer Experts team and be the primary point of contact for consumer requests, representing Japan Tobacco International

By joining forces with JTI – Japan Tobacco International, the international tobacco and vaping division of Japan Tobacco Inc, we share a common goal: to be committed to making our business not only the fastest growing, innovative and sustainable of its kind, but also to deliver nothing less than the very best! At TP in Greece, we are looking for Italian speaking talents who will be the primary point of contact for consumer requests, representing JTI.

Join a team dedicated to providing top consumer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Your responsibilities:

• Be the primary point of contact for consumer requests, representing JTI, one of the world’s most esteemed companies in the tobacco industry.
• Utilize phone calls, e-mails and chats in order to provide a seamless consumer experience.
• Respond to inquiries about JTI’s products.
• Resolve issues as they arise – addressing consumers’ concerns in a professional and timely manner.
• Turn every consumer into a happy consumer!

What you will bring:

• Fluency in Italian
• Very good use of English – both in written and spoken language
• Work experience as a consumer support/consumer care representative will be considered an asset
• Highly developed communication skills
• A genuine problem-solving mentality and a deep sense of ownership
• Tech savviness and learning agility

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunitiesto all, regardless of gender, ethnicity, religion, culture or age.

Find out more!

Would you like to see more Italian speaking jobsoptions?