Key Account Manager Marketplace FashionUnderwearKids Sector Permanent (WMX)

Veepee; Milano; Ibrido; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading online retailer in Milan is seeking a Key Account Manager to oversee brand management on their marketplace. The role involves strengthening client relationships, analyzing performance metrics, and driving initiatives for business growth. Ideal candidates will have at least 3 years of experience in a relevant field, be fluent in Italian and English, possess strong negotiation skills, and be proficient in Excel. This position offers a hybrid working model and a dynamic, creative environment.

Servizi

Variable bonus

Flexible working hours

Dynamic international environment

Self-education courses

Team buildings

Restaurant tickets

Free afternoon on birthday

Competenze

• At least 3 years of experience in a similar position, ideally in e-commerce.
• Fluent in both Italian and English.
• Proficiency in Excel is required.

Mansioni

• Manage brands on the VEEPEE Marketplace ensuring offer animation.
• Build and maintain relationships with brands through regular communication.
• Analyze brand performance and report KPIs to stakeholders.
• Coordinate with marketplace roles and internal departments for quality service.
• Identify new sellers and lead the sales process from pitch to contract.
• Proactively implement initiatives to optimize marketplace activities.

Conoscenze

Customer service attitude

Business-oriented

Organized

Proactive

Excellent interpersonal skills

Strong negotiation skills

Fluent in Italian

Fluent in English

Proficiency in Excel

Formazione

Higher education in business or marketing

Descrizione del lavoro

Pioneer of online flash sales since 2001 and key player in European e-commerce Veepee collaborates with over 7000 brands to offer highly discounted products available for a limited time. Operating across various sectors including fashion home wine travel or beauty... Veepee achieved a turnover of 3.3 billion euros incl. VAT in 2024 and employs 5000 staff members across 10 countries.

JOB DESCRIPTION

• Reporting to the Business Manager the Key Account Manager is responsible for managing the brands present on the BrandsPlace (VEEPEE Marketplace) on a daily basis ensuring the animation of the offer (analysis improvement levers and planning) in line with the revenue target and the expected level of service in the category.
• He / she also contributes to the growth of the categories through business development aimed at increasing the number of sellers present on BrandsPlace (prospecting pitching selling and negotiating until closing the deals).

MISSIONS

• Within Veepees commercial department we are looking for a Key Account Manager to be responsible for the following tasks :
• Creating a trusting relationship with brands and managing them daily : regular calls visits newsletters setting up and presenting client KPIs.
• Improving presence and performance on the marketplace planning (building annual business plans) animating the offer (events themes finding the best catalog mix - stock reference price etc.).
• Analyzing brand performance in the category and reporting KPIs to all stakeholders.
• Coordinating with other marketplace roles (brand support business developer e-merchandiser etc.) and internal departments to ensure quality service to brands and an excellent member experience.
• Prospecting and identifying new sellers; initiating contact leading meetings from pitch to contract signing.
• Acting as their daily contact for all strategic operational and technical questions (business customer service technical etc.).
• Being proactive and implementing any initiative likely to develop or optimize the activities of the Marketplace team or the business.
• Management of International budget accountability (B2B)
• Coordination with KAM of the other countriesto improve performances animating the offer of the import and export sellers

MUST HAVE skills

• With higher education in business or marketing you have at least 3 years of professional experience in a similar position ideally in the e-commerce / multi-brand / marketplace sector.
• You have a customer service attitude and are business-oriented;
• You are organized and rigorous;
• You are proactive and agile;You have excellent interpersonal skills and a strong sense of negotiation;
• You are fluent in Italian & English
• Proficiency in Excel is required.

BENEFITS

• Variable bonus
• Opening hours & flexibility about holidays and permits
• The dynamic and creative environment within international teams
• The variety of self-education courses on our e-learning platform
• Team buildings & afterworks
• Tickets restaurant
• Hybrid working model 2 days at home
• Free afternoon on your birthday

RECRUITMENT PROCESS

• 1 HR interview with the recruiter
• 2 Interview with the manager
• 3 Interview with the Sales Director

We are convinced that it is up to you to define the way you work to develop yourself and to progress. At Veepee we guarantee that you can just be yourself!

For the service of diversity and inclusion Veepee is committed to reviewing all applications received on an equal basis.

The Veepee Group processes your data collected as part of the management of your recruitment in order to manage your application file for the position for which you have applied. To find out more about our personal data protection policy we invite you to consult it on our career site.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.