Overview
We are seeking a Key Account Manager based in Milan to drive strategic engagement and long-term partnerships across priority hospital and regional accounts. Working closely with the BU Director / NSM and Marketing, you will build and execute account plans, deliver compliant scientific information to HCPs, capture and report insights on product use and safety, and coordinate cross-functional resources to achieve territory objectives.
Responsibilities
- Constantly monitor information related to the use of drugs and adverse events reported by healthcare professionals in accordance with current law requirements.
- Collaborate with the Business Unit Director / NSM and Marketing to define local activities and steps necessary to reach objectives in the area of competence.
- Ensure the activity of medical information towards Health Care Practitioners according to a plan agreed with supervisor and in compliance with the company's strategy, policies, and current regulations.
- Improve personal knowledge of the therapeutic area through meetings, refresher courses, and self-learning.
- Organize and plan own activities (visits, itineraries, meetings) and report regularly to NSM using available informatics tools.
- Apply and respect legislative and company requirements concerning drug scientific information, drug safety and ethical code; in case of problems, inform supervisor.
- Participate in National Congresses, alone and with clients; create visits/activities with local stakeholders that consider long-term goals.
- Certification in account management, sales, or healthcare-related programs.
- Professional training in hemophilia care or rare disease management.
- CRM system activities reporting as per planned deadlines along the year/cycles.
Qualifications
- Bachelor's Degree in life sciences (e.g., biology, biochemistry, pharmacy) or healthcare-related fields.
- Industry Experience: 5+ years in the pharmaceutical, biotechnology, or healthcare sector.
- Prior experience in rare diseases or hemophilia is highly preferred.
- Sales and Commercial Experience: Proven track record in achieving sales targets, tender management, and market development.
- Communication Skills: Strong ability to communicate complex medical information to diverse stakeholders.
- Excellent presentation and interpersonal skills for engaging with KOLs (Key Opinion Leaders).
- Problem-Solving: Proactive approach to identifying customer needs and offering tailored solutions.
All your information will be kept confidential according to EEO guidelines.