Italy Customer Operations Specialist - Onboarding & Support

Blank; Milano; Ibrido; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading fintech company is seeking a professional for client onboarding analysis and support. Responsibilities include ensuring compliance during the onboarding process and assisting clients with account-related inquiries. Ideal candidates will have an analytical mindset, autonomy in their work, and be fluent in Italian and English. A permanent contract and competitive salary are offered, alongside hybrid work options and comprehensive benefits.

Servizi

Competitive salary

Daily meal vouchers

Health coverage

Training package

Hybrid remote work

Competenze

• At least 1 year of experience in a similar role.
• Native or bilingual in Italian and fluent in English.
• Experience in fintech is a plus.

Mansioni

• Analyze information provided during the client onboarding funnel.
• Provide client support for account-related inquiries.
• Shape processes and collaborate in operations team development.

Conoscenze

Analytical mindset

Communication skills

Autonomy

Team collaboration

Strumenti

Hubspot

Google Sheets

Descrizione del lavoro

A leading fintech company is seeking a professional for client onboarding analysis and support. Responsibilities include ensuring compliance during the onboarding process and assisting clients with account-related inquiries. Ideal candidates will have an analytical mindset, autonomy in their work, and be fluent in Italian and English. A permanent contract and competitive salary are offered, alongside hybrid work options and comprehensive benefits.