Italian-Speaking Customer Support Specialist in Lisbon

FH Collective Academy; Remoto; EUR 14.000; Tempo pieno

Descrizione del lavoro

A dynamic customer support provider is seeking a Customer Support Representative for the Italian market, based in Lisbon. The role involves supporting Italian-speaking customers via phone, email, and chat while addressing product queries and collaborating with internal teams. Candidates should be fluent in Italian and possess good English skills. This position offers a competitive salary, relocation bonus, and comprehensive benefits in a vibrant city known for its excellent quality of life.

Servizi

1,000/month base (×14 months)

100 performance bonus (×12 months)

2,000 welcome bonus

Flight reimbursement for relocation

Accommodation support (only 280/month)

Free health insurance after 6 months

Meal and transport allowance

Career growth and continuous training

Competenze

• Fluent in Italian and good English required.
• Customer service experience is a plus.
• Exceptional communication and empathy skills.

Mansioni

• Support Italian-speaking customers via phone, email, and chat.
• Assist with product use, troubleshooting, and warranty queries.
• Collaborate with internal teams for complex cases.
• Stay up to date with new products and company updates.

Conoscenze

Fluent in Italian (C1C2)

Good English (B2+)

Excellent communication skills

Empathy skills

Descrizione del lavoro

A dynamic customer support provider is seeking a Customer Support Representative for the Italian market, based in Lisbon. The role involves supporting Italian-speaking customers via phone, email, and chat while addressing product queries and collaborating with internal teams. Candidates should be fluent in Italian and possess good English skills. This position offers a competitive salary, relocation bonus, and comprehensive benefits in a vibrant city known for its excellent quality of life.