Italian-Speaking Customer Support Pro — Flexible Hours

Cross Border Talents; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A dynamic support company based in Italy is seeking a Customer Service Representative to provide empathetic support to users and resolve issues. The ideal candidate must communicate clearly in both Italian and English, demonstrate proactive and detail-oriented qualities, and be capable of analyzing data trends. This role offers a gross salary of €1100 monthly, with a performance bonus and a chance for career development in a supportive environment.

Servizi

Performance bonus up to €200 per month

Continuous training and career development

Flexible working conditions

Relocation assistance for international candidates

Competenze

• Strong communication skills in both Italian and English.
• Proactive mindset focused on community welfare.
• Attention to detail and analytical abilities.

Mansioni

• Provide empathetic support to users.
• Make decisions to advocate for community standards.
• Investigate user issues and resolve account support requests.
• Analyze data to improve workflows.

Conoscenze

Exceptional interpersonal skills

Ability to communicate empathetically and clearly in Italian (C2)

Ability to communicate in English (B2)

Proactive attitude

Attention to detail

Ability to analyze data

Descrizione del lavoro

A dynamic support company based in Italy is seeking a Customer Service Representative to provide empathetic support to users and resolve issues. The ideal candidate must communicate clearly in both Italian and English, demonstrate proactive and detail-oriented qualities, and be capable of analyzing data trends. This role offers a gross salary of €1100 monthly, with a performance bonus and a chance for career development in a supportive environment.