Italian-Speaking Customer Experts Jobs - Remote InsideGreece

Dila Recruitment; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A recruitment firm is seeking a Customer Expert to work remotely in Greece. The ideal candidate will have fluency in Italian and strong communication skills in English. Responsibilities include communicating with customers, tracking cases, and maintaining high satisfaction levels. The company offers competitive salary, relocation support, health care benefits, and professional development opportunities. Join a dynamic team while enjoying unique perks like free language courses.

Servizi

Relocation support including flight tickets and hotel accommodation

Competitive monthly salary with performance bonuses

Health care benefits

Full training by certified instructors

Professional growth and development opportunities

Free online Greek language courses

Mansioni

• Communicate with customers via phone, chat & email.
• Track and follow cases to ensure they are closed efficiently.
• Maintain high customer satisfaction, representing the brand.
• Provide and maintain strong professional relationships with partners.
• Work towards reaching targets set by client and internal metrics.

Conoscenze

Fluency in Italian

Very good communication skills in English (B2 level)

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge/tech savviness

Ability to multitask

Team player in a fast-paced environment

Descrizione del lavoro

Position: Customer Expert

Work model: Remote in Greece

Location: Greece

Employment type: Full-time

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring:

• Fluency in Italian
• Very good communication skills in English B2 level
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer:

• Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year + monthly performance bonus, Sundays and public holidays are paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses