Italian Speaking Client Support Representative in Greece - Paid Relocation

Patrique Mercier Recruitment JP; Firenze; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A recruitment agency is seeking an Italian Speaking Client Support Representative to provide exceptional support to Italian-speaking clients while relocating to Greece. The role involves managing inquiries, resolving issues, and maintaining product knowledge. Ideal candidates should have strong customer service skills, be fluent in Italian and English, and embrace the opportunity to experience a new culture. Comprehensive benefits include health insurance and performance bonuses.

Servizi

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year

Fully Paid Training

Great Salary

Competenze

• Fluent in Italian and English, both written and spoken.
• Strong customer service orientation with an ability to empathize with clients.
• Previous experience in customer support or a related field is preferred.

Mansioni

• Deliver outstanding customer support to Italian-speaking clients.
• Effectively manage customer inquiries and resolve issues to enhance satisfaction.
• Maintain comprehensive knowledge of products and services.

Conoscenze

Fluent in Italian

Fluent in English

Customer service orientation

Problem-solving skills

Team-oriented approach

Strumenti

CRM software

Microsoft Office

Descrizione del lavoro

Overview

Patrique Mercier Recruitment JP is excited to announce an opportunity for an Italian Speaking Client Support Representative to join our diverse team in Greece! This position includes a fully paid relocation package, allowing you to experience the beauty and culture of Greece while advancing your career in customer service.

Responsibilities

• Deliver outstanding customer support to Italian-speaking clients through various communication channels including phone, email, and chat.
• Effectively manage customer inquiries and resolve issues to enhance overall satisfaction.
• Maintain comprehensive knowledge of products and services to provide accurate information.
• Log customer interactions and track resolutions in the CRM system.
• Collaborate with team members to improve service quality and share valuable customer insights.
• Engage in ongoing training and development to enhance your skills and knowledge base.
• Foster a positive team culture and contribute to achieving team goals.

Requirements

• Fluent in Italian and English, both written and spoken.
• Strong customer service orientation with an ability to empathize with clients.
• Previous experience in customer support or a related field is preferred.
• Able to think critically and solve problems effectively.
• Team-oriented approach with a positive and proactive mindset.
• Excited about the idea of relocating to Greece and immersing in a new culture.
• Technical proficiency with CRM software and Microsoft Office tools.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary