Italian Customer Tech Support — Lisbon, Relocation Bonus

Cross Border Talents; Roma; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading recruitment agency is seeking an experienced Customer Support Specialist to provide top-tier tech support for domestic appliance brands. This position is based in Lisbon and requires C2 proficiency in Italian. The role includes various responsibilities such as diagnosing client issues and cross-selling. The company offers welcome bonuses and health insurance, making it an attractive opportunity for qualified candidates.

Servizi

Welcome Bonus of 2000

Performance Bonus

Complexity Bonus

Health Insurance

Relocation Assistance

Competenze

• Proven experience in customer support roles.
• Ability to diagnose and escalate technical issues.
• Strong communication skills, both verbal and written.

Mansioni

• Provide technical support via phone and email.
• Conduct diagnostics of client issues.
• Communicate product information and handle minor repairs.

Conoscenze

C2 proficiency in Italian

Tech support experience

Cross-selling skills

Strumenti

CRM software

Diagnostic software

Communication tools

Descrizione del lavoro

A leading recruitment agency is seeking an experienced Customer Support Specialist to provide top-tier tech support for domestic appliance brands. This position is based in Lisbon and requires C2 proficiency in Italian. The role includes various responsibilities such as diagnosing client issues and cross-selling. The company offers welcome bonuses and health insurance, making it an attractive opportunity for qualified candidates.