Italian Customer Support Specialist for Home Tech

TP Greece; Italia; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A multinational home technology company is looking for a Customer Support Specialist in Italy. This role involves assisting customers with Dyson products through phone calls, messages, and emails, troubleshooting and managing warranty claims. Candidates must have excellent communication skills in both Italian and English, as well as strong problem-solving abilities. The position offers a competitive salary, relocation support, and health benefits, making it a great opportunity for those passionate about technology and customer service.

Servizi

Relocation support: Flights, accommodation & housing assistance

Competitive monthly salary + 2 extra salaries per year

Referral Program with bonuses

Health care benefits and numerous discounts

Full training by certified instructors

Professional growth and development opportunities

Free online Greek language courses

Great working environment

Social responsibility initiatives

Mansioni

• Handling incoming phone calls, messages, and emails from Dyson customers.
• Providing information and assistance on Dyson products.
• Troubleshooting technical issues and offering solutions.
• Processing warranty claims and repairs.
• Offering product recommendations based on customer needs.
• Maintaining high customer satisfaction.

Conoscenze

Excellent writing and verbal communication skills in Italian

Strong attention to detail

Good technical troubleshooting and problem-solving skills

Ability to handle unexpected changes and customer concerns with professionalism

Experience in customer support or technical support roles

Descrizione del lavoro

A multinational home technology company is looking for a Customer Support Specialist in Italy. This role involves assisting customers with Dyson products through phone calls, messages, and emails, troubleshooting and managing warranty claims. Candidates must have excellent communication skills in both Italian and English, as well as strong problem-solving abilities. The position offers a competitive salary, relocation support, and health benefits, making it a great opportunity for those passionate about technology and customer service.