Italian Customer Support Advisor - Relocate To Portugal

Velenosi & Meredith Consulting; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A consulting firm is seeking an Italian Customer Support Advisor to assist customers while relocating to Portugal. You will provide support via phone, chat, and email, resolving various customer issues. The ideal candidate is fluent in Italian and English and has a background in customer service or e-commerce. This position offers a welcome bonus, relocation assistance, and a dynamic work environment.

Servizi

€2,000 Welcome Bonus

Flight reimbursement & 28 days hotel stay

Meal allowance €7.63/day

Private health insurance

Dynamic work environment with 2 rotating days off weekly

Competenze

• Fluent in Italian and English.
• Previous customer service or e‑commerce experience preferred.
• EU work eligibility and relocation‑ready.

Mansioni

• Assist Italian-speaking customers via phone, chat & email.
• Resolve account, order, or product queries with empathy.
• Escalate technical issues to specialized teams when needed.
• Collaborate with multilingual colleagues in Portugal.

Conoscenze

Fluent in Italian (C1+)

Fluent in English

Customer service experience

Descrizione del lavoro

Italian Customer Support Advisor – Relocate To Portugal

Bring your Italian language skills to sunny Portugal and support global e‑commerce and tech platforms. Help users enjoy seamless digital experiences while building an international career abroad.

What You’ll Get

• €2,000 Welcome Bonus to kickstart your move
• Flight reimbursement & 28 days hotel stay for a smooth relocation
• Meal allowance €7.63/day + private health insurance
• Dynamic, international work environment with 2 rotating days off weekly

What You’ll Do

• Assist Italian‑speaking customers via phone, chat & email
• Resolve account, order, or product queries with empathy
• Escalate technical issues to specialised teams when needed
• Collaborate with multilingual colleagues in Portugal

Who You Are

• Fluent in Italian (C1+) + English
• Previous customer service or e‑commerce experience preferred
• EU work eligibility and relocation‑ready