Italian Customer Care — Remote Portugal, Relocation

Cross Border Talents; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading talent relocation company is seeking a Customer Support Representative to work remotely in Portugal. This role involves responding to customer inquiries and providing support through various channels. The ideal candidate will have proficiency in Italian and experience in customer service. A competitive salary up to 1,000 euros gross monthly plus bonuses is offered, along with relocation support and accommodation options available for candidates relocating from abroad.

Servizi

Performance and complexity bonus

Relocation support

Shared accommodation option

Competenze

• Proficiency in Italian for effective communication.
• Experience in customer service or support roles.
• Ability to handle multiple customer requests simultaneously.

Mansioni

• Respond to customer requests via different channels.
• Handle support tickets related to general queries and refunds.
• Conduct outbound calls to support customer success.

Conoscenze

Italian language proficiency

Customer service skills

CRM tools familiarity

Strumenti

CRM software

Descrizione del lavoro

A leading talent relocation company is seeking a Customer Support Representative to work remotely in Portugal. This role involves responding to customer inquiries and providing support through various channels. The ideal candidate will have proficiency in Italian and experience in customer service. A competitive salary up to 1,000 euros gross monthly plus bonuses is offered, along with relocation support and accommodation options available for candidates relocating from abroad.