IT Support Specialist

Kuehne+Nagel; Torino; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A global logistics leader is seeking an IT Support Specialist to manage and support the technology infrastructure across Italian locations. This entry-level role requires strong IT skills, experience in IT support, and fluency in English and Italian. Responsibilities include maintaining devices, providing user support, and ensuring consistent IT service standards. You will contribute to essential operations that keep logistics running smoothly, making a real difference in people's lives.

Servizi

Professional growth and development opportunities

Safe and stable work environment

Focus on physical and mental well-being

Competenze

• At least 2 years of experience in an IT support role, preferably in logistics.
• Availability to work in shifts and short business travels.

Mansioni

• Set up and maintain IT devices such as PCs and printers.
• Provide operational support for IT infrastructure.
• Monitor servers and database performance.
• Ensure data integrity and business continuity through backup procedures.
• Cooperate with Help Desk Support for issue resolution.
• Contribute to network implementation and device configuration.
• Monitor IT security and compliance.

Conoscenze

Fluency in English

Fluency in Italian

Problem-solving mindset

Collaborative mindset

Formazione

Technical diploma in IT or related field

Strumenti

Office 365

Windows Server

Descrizione del lavoro

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In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagel’s global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.

We are seeking an IT Support Specialist to join the National IT team at Kuehne+Nagel. In this role, you will be instrumental in maintaining and improving our IT infrastructure, supporting daily operations, and ensuring consistent service standards across all Italian sites. Responsibilities include providing user support, monitoring systems, maintaining hardware, and driving improvement initiatives.

Impact

• Set up and maintain devices such as PCs, printers, RF terminals and workstations, while performing routine server maintenance.
• Provide operational and post-implementation support for IT infrastructure, ensuring smooth performance and timely issue resolution.
• Monitor servers, databases, and network components to maintain system stability.
• Verify daily backup procedures to safeguard data integrity and business continuity.
• Cooperate with Help Desk Support to resolve escalated issues across sites in Italy, offering user assistance both onsite and remotely.
• Contribute to small-scale network implementations and configuration of devices to support operations.
• Ensure IT security by monitoring vulnerabilities, reporting risks, and supporting compliance with corporate standards.

Requirements

• A technical diploma in IT or a related field.
• At least 2 years of experience in a similar IT support role, preferably in the logistics sector.
• Fluency in English and Italian.
• Familiarity with Office 365 and latest versions of Windows Server.
• A problem-solving and collaborative mindset.
• Availability to work in shifts and short business travels.

Benefits

By joining the Kuehne+Nagel team, you will have the opportunity to work in a safe and stable environment, with a strong focus on physical and mental well-being. We offer professional growth and development opportunities, including at an international level.

About the Company

Logistics shapes everyday life – from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life‑saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Notice

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology and Engineering

Industries

Transportation, Logistics, Supply Chain and Storage