Inside Sales Representative

Thermon; Cusago; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A global leader in industrial solutions is seeking an Inside Sales Representative in Italy. The role demands a strong commercial mindset along with technical understanding. Responsibilities include handling inquiries, preparing quotations, and ensuring customer satisfaction by collaborating with the sales team. Candidates should have excellent communication skills, fluency in Italian and English, and proficiency in MS Office. A chance to work in an innovative environment focused on customer success and product reliability.

Competenze

• Strong commercial mindset with technical understanding.
• Excellent follow-up skills for maintaining customer relationships.
• Attention to detail and ability to manage order processing.

Mansioni

• Handle incoming inquiries and provide technical support.
• Prepare and follow up on quotations.
• Collaborate with sales team to ensure customer satisfaction.
• Identify upselling opportunities for Thermon products.

Conoscenze

Technical experience and/or interest

Strong administrative skills

Excellent communication skills

Proficiency in MS Office

Fluency in Italian

Fluency in English

Strumenti

ERP systems

Descrizione del lavoro

Inside Sales Representative – Thermon

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Who We Are – Thermon

Thermon is a diversified technology company and a global leader in industrial process heating, temperature maintenance, environmental monitoring and temporary power distribution solutions. We deliver engineered solutions that enhance operational awareness, safety, reliability and efficiency to deliver the lowest total cost of ownership. Thermon offers over 250 products, software and services across multiple brands, providing a range of offerings from boilers, transportation heaters, and liquid load banks to tubing bundles and heat trace. We are the silent guardians of critical infrastructure. From the relentless demands of chemical plants and the intricate networks of rail and transit to the vital pulse of power generation, we innovate solutions that ensure optimal operation, protect critical assets, and maximize efficiency. We care deeply about the success of our customers, the well‑being of our people, and the reliability of every product we design. This drives our unwavering commitment to safety and integrity in everything we do. Through collaboration, we unite a rich legacy of expertise with a trusted global team, partnering side‑by‑side with our customers. We transfer the warmth needed to make life work. Thermon expanded its capabilities by acquiring F.A.T.I., a renowned company in Italy specializing in process heaters. This acquisition allows us to enhance our range of electric heaters used in various industries around the world.

The Role

We are looking for an Inside Sales Representative to join our team. This role requires a strong commercial mindset combined with technical understanding and excellent administrative and follow‑up skills. You will be the first point of contact for customers, ensuring timely responses, accurate quotations, and proactive communication to maintain and grow relationships. You work closely with the sales and engineering team.

Key Responsibilities

• Handle incoming inquiries and provide technical and commercial support to customers.
• Prepare and follow up on quotations, ensuring accuracy and timely delivery.
• Maintain customer records and manage order processing in line with company standards.
• Collaborate with the external sales team and other departments to ensure customer satisfaction.
• Identify opportunities for upselling and cross‑selling Thermon products and solutions.

Qualifications & Skills

• Technical experience and/or interest combined with commercial experience.
• Strong administrative skills and attention to detail.
• Excellent communication skills and ability to build relationships.
• Proficiency in MS Office and ERP systems is a plus.
• Fluency in Italian and English; additional languages are an advantage.

We wish to thank all applicants for their interest, however, only those invited for an interview will be contacted.