Infrastructure & Application Support Analyst

Baker Hughes; Firenze; Ibrido; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A global energy technology company is seeking a System Administrator to optimize IT infrastructure. Responsibilities include supporting desktop applications and maintaining server performance, particularly in Citrix environments. The ideal candidate will have a technical degree, experience in system administration, and strong problem-solving skills. This role offers flexible working hours and a supportive workplace culture.

Servizi

Contemporary work-life balance policies

Comprehensive private medical care

Safety net of life insurance

Competenze

• Experience in system administration and desktop support in enterprise environments.
• Familiar with networking protocols and server infrastructure.
• Comfortable supporting meeting room tools.

Mansioni

• Responsible for installing and configuring desktop applications.
• Perform routine server maintenance, including patching and monitoring.
• Provide first-level support for networking issues.

Conoscenze

System administration

Desktop support

Networking protocols

Microsoft SQL Server administration

Microsoft Office tools

Problem-solving skills

Formazione

Technical Diploma or Bachelor’s degree in Computer Science or related field

Strumenti

Citrix environments

Microsoft Excel

Microsoft Access

Descrizione del lavoro

Overview

Are you passionate about being part of a successful team?

Are you excited by the prospect of working for an industry leader in Energy Technology?

Join our team!

Our Industry & Energy Technology (IET) team provides industry-leading products and services that optimize the extraction, production, and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity. Our team plays an integral role by helping the business plan for the future.

Partnership with the best

You will be instrumental in our mission to ensure the reliability, efficiency, and security of our IT infrastructure across a dynamic and international environment. If you have a strong foundation in system administration, desktop and server support, and business process awareness, we would like to hear from you.

Responsibilities

As System Administrator, you will be responsible for:

• Installing, configuring, and supporting desktop applications and environments
• Performing routine server maintenance, including patching, monitoring, and updates
• Supporting Citrix infrastructure (XenApp/Xen Desktop)
• Providing first-level support for networking issues (TCP/IP, DNS, DHCP)
• Performing basic administration tasks on Microsoft SQL Server (user management, backups, monitoring)
• Supporting meeting room technologies including video conferencing systems, AV equipment, and scheduling tools
• Collaborating with business teams to support core processes such as procurement, accounts payable, and accounts receivable
• Creating reports and performing data analysis using Microsoft Excel and Access
• Documenting technical procedures and contributing to continuous improvement initiatives
• Supporting ICT-related activities within project and portfolio management frameworks

Qualifications

Fuel your passion

To be successful in this role you will:

• Technical Diploma or a Bachelor’s degree in Computer Science, Information Technology, or a related field
• Have experience in system administration and desktop support in enterprise environments
• Demonstrate basic knowledge of networking protocols and server infrastructure
• Be familiar with Citrix environments and remote desktop technologies
• Have hands-on experience with Microsoft SQL Server administration
• Be proficient in Microsoft Office tools, especially Excel (pivot tables, formulas) and Access (queries, reports)
• Show understanding of business processes such as procurement and financial operations
• Be comfortable supporting meeting room tools
• Demonstrate strong problem-solving skills, attention to detail and a collaborative mindset
• Be proactive, organized, and capable of working independently in a fast-paced environment
• Remote work opportunity with the request to go to the office once a month

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits