Hybrid Operations Support & Contracts Administrator

Quadient; Milano; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A global technology company is seeking an Operations Support Administrator in Milan for a hybrid role. This position involves managing inbound and outbound calls, handling service contracts, and maintaining asset accuracy. Ideal candidates should have experience in data entry and process redefinition within a B2B environment. Strong communication skills and attention to detail are essential. Join a rapidly growing team and make an impact in the eCommerce industry.

Competenze

• Experience in a data entry role within a business-to-business environment.
• Experience in process redefinition.
• Ability to analyze data against key indicators.

Mansioni

• Manage inbound/outbound calls and emails from customers.
• Handle service contract management for products.
• Create and amend contracts as necessary.
• Maintain asset accuracy during the customer lifecycle.
• Support KPI tracking and presentation.

Conoscenze

Data entry accuracy

Process redefinition

Data analysis

Attention to detail

Communication skills

Continuous improvement mindset

Strumenti

SAP

Siebel

SFDC (Salesforce.com)

Oracle

Descrizione del lavoro

A global technology company is seeking an Operations Support Administrator in Milan for a hybrid role. This position involves managing inbound and outbound calls, handling service contracts, and maintaining asset accuracy. Ideal candidates should have experience in data entry and process redefinition within a B2B environment. Strong communication skills and attention to detail are essential. Join a rapidly growing team and make an impact in the eCommerce industry.