Hotel Director assistant

Costa Crociere; Savona; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading cruise company in Italy is seeking a Hotel Director Assistant to support daily operations aboard the ship. Responsibilities include assisting the Hotel Director, managing information flow, and preparing daily reports. Requirements include a secondary school completion, experience in similar roles, and good command of English and another language. This is a full-time, fixed-term position, ideal for someone motivated to grow professionally in an exciting environment.

Servizi

Travel arrangements

Onboard meals and accommodation

Access to crew facilities

Competenze

• At least 6 months’ experience in hotels in similar positions.
• Good command of English (B2 level) and another language (B1 level).
• Available to live travelling aboard a cruise ship for 5 months.

Mansioni

• Assist the Hotel Director in daily organization and duties.
• Collect and share necessary information regarding the cruise product.
• Prepare daily recaps of revenue activities, food costs, and targets.

Conoscenze

Customer service

Attention to detail

Teamwork

Communication

Formazione

Completion of Secondary school

Strumenti

Excel

Word

PowerPoint

Outlook

Microsoft Teams

Descrizione del lavoro

Overview

YOUR LIFE ONBOARD : As a Hotel Director Assistant, you will be responsible for assist and support the Hotel Director in the daily organization of the main duties, handling the information flow with the adequate priority. DEMONSTRATE YOUR PASSION : We welcome everyone in a space where you can reach your full potential by :

Responsibilities

• Collect and share all the necessary information about the cruise product, received from Shore side offices and from all Shipboard Head of Departments, with the onboard management daily, as per Company procedures.
• Assist and support the Hotel Director in the daily organization of the main duties.
• Draw up the end of cruise report for most of the on-board Key positions and oversee the publishing of all reports in the Company database.
• Prepare a daily recap of the On-Board Revenue activities, Food costs, seasonal target assigned by the Company.
• Coordinate efficiently the administrative issues (e.g. checking of the No show Guests) as per Company policies.
• GET THINGS RIGHT : Costa values teamwork and collaboration to provide memorable guest experiences. Here’s how you can get things right and safe :
• Help and support the Hospitality Team and the ship operation if required by the Hotel Director.
• Take active part in a work environment that support a successful safety culture. The Hotel Director Assistant is a dynamic contributor in following safety policy and procedures.

Qualifications

• Completion of Secondary school
• At least 6 months’ experience in hotels in similar positions (either receptionist or customer service)
• Good command of English (at least at B2 level) and another language (Italian, Spanish, French or German at B1 level)
• Good command of Excel, Word, PowerPoint, Outlook and Microsoft Teams
• You are available to live travelling aboard a cruise ship for the contract period of 5 months, working 7 days a week.

Benefits & Additional Information

• Why Costa : Welcome to a world of extraordinary adventures as a Costa crew member! We\'re thrilled to have you on board and are dedicated to your personal and professional growth. We\'ve got you covered with travel arrangements, onboard meals, and accommodation. During your free time, dive into our fantastic crew facilities, like the gym, crew beach and crew bar. Enjoy exclusive discounts and perks when on board and let your family and friends visit you.
• Inclusion & Belonging: Costa is like a world within a world. Onboard and ashore, we are committed to providing equal opportunities to all, regardless of gender, ethnicity, belief, disability, sexual orientation, or any other characteristic that makes us unique. Every individual is valued and respected for who they are. At Costa, inclusion fuels innovation and excellence and unites us in delivering unforgettable experiences to our guests and our people.
• Contract type : fixed-term, full-time
• Estimated time to cover the position : 2 months
• Time required to submit the application : approximately 3 minutes
• CV Format : PDF, Word or Image format in English or Italian (max 1.5 MB)
• E-mail / contact of the recruiting team : [e-mail]
• Further information : visit our dedicated section FAQs - Costa Crociere Careers
• Bring your ambitions to life. Join us and discover our ocean of possibilities!