Head of Service / Assistant Hotel Manager (M / F / d)

RUBY GMBH; Firenze; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A dynamic hotel group is seeking a Head of Service/Assistant Hotel Manager for its new hotel in Florence, Italy. This role involves leading the service team, ensuring high service quality, and supporting daily operations. Ideal candidates should have hospitality management training and several years of relevant experience. Join a vibrant team where individuality and creativity are valued, and take advantage of competitive benefits including staff rates and a mobility allowance.

Servizi

Staff travel rates

50% discount on food and beverages

Mobility allowance

Bonus opportunities

Competenze

• Several years of experience in a similar position in lifestyle hotel sector.
• First management experience preferred.
• Dependability and very good organizational skills.

Mansioni

• Lead and coach the service team.
• Monitor and assure service quality, hygiene, and safety standards.
• Support the hotel manager with administrative tasks.
• Act as an ambassador for the Ruby philosophy.

Conoscenze

Leadership

Service quality assurance

Budget management

Organizational skills

Team collaboration

Problem-solving

Business English

Formazione

Professional training in Hospitality Management

Descrizione del lavoro

Overview

Head of Service / Assistant Hotel Manager (M / F / d) - Ruby Bea - New Opening

Ruby is a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.

Join us for the opening of our first Ruby Hotel in Italy, opening its doors with 118 rooms. Ruby Bea is located in the Tuscan capital Florence, directly on Piazza della Líberta in the northern part of the historic city centre. The old town district of San Marco, with its world-famous museums and botanical gardens is also just a 10-minute walk away. The hotel is being built in a historic building from the 19th century and – in addition to the typical Florentine arcades on the ground floor – offers exceptional high ceilings, allowing for some of the rooms to be designed as maisonettes.

Responsibilities

• Leading and coaching the service team
• Taking all-around care of our guests and actively working in service
• Assuring and monitoring the determined service quality, hygiene and health & safety standards
• Supporting the hotel manager with daily administrative tasks
• Acting as an ambassador of the Ruby philosophy both internally and externally
• Cooperating closely with our corporate office in Munich as well as with the event and sales teams
• Monitoring and adherence to the fixed budget
• Looking after warehouse management, stocktaking and preparation of orders

Qualifications

• Professional training in Hospitality Management or similar
• Several years of experience in a similar position in the lifestyle hotel sector
• Experience in F&B is a plus
• First management experience
• Strong hands-on mentality
• High personal commitment and intrinsic motivation
• Dependability and very good organizational skills
• Composure and the ability to stay calm in stressful situations and convey this to the team
• Both a team leader and a team player with high social competence
• Business fluent command of English

About Ruby

That’s how we groove — Ruby, Ruby, Ruby, Ruby. Your style, your smile, your ideas – bring your personality to work. Better together — at work, during team events or just because it’s Monday. LEGENwait for itDARY staff rates — for you, your travel buddy and your family & friends. Money, Money, Money — you’re always welcome — 50 % on our F&B. A mobility allowance comes on top. Take it to the next level — secure yourself some extra cash through profit-sharing, talent scouting, positive reviews and an individual bonus agreement. Innovation is part of our DNA — Lean Luxury, paperless, cashless, you name it. Lean Luxury philosophy in the soul with the Ruby Spirit at heart.

For us, luxury means uncomplicated comfort instead of formalities. Inspiring people instead of beautiful facades. Soul and character instead of glossy surfaces. For us, lean means not having to pay for anything you don’t need or want. Simply leaving away the unimportant. In hotels located in the heart of the city, we don’t need a restaurant or room service. Instead, we want a casual bar that is open around the clock. We don’t need huge rooms, since luxury is also possible in a small space. But we want that everything has its place and the most important things to work perfectly: Being connected, sleeping, freshening up.

Diversity and being different is important to us, which is why we strive for a team where the most diverse bunch of people can find their place. With us, you should be yourself. Everyone brings their own rhythm and melody. This is how our unique groove comes to life. Did we mention that we love music? As a team, we want to be the best at what we do. And we like to walk off the beaten path to do so. We enjoy what we do and don’t take ourselves too seriously. We prefer talking as equals with each other as well as with our guests, instead of hiding behind titles and formalities. We’re all united in our wish and goal: to give everyone - employees, guests and clients - the feeling of having arrived, where the real heart of the city beats.

Contact

• Join us and make it your own story!
• Contact person : Julia Kierdorf
• Ruby GmbH
• Seidlstraße 5
• 80335 München, Deutschland