Guest Experience Leader - Luxury Hotel Front Desk

Russottigestionihotels; Catania; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

An esteemed hotel chain in Catania is seeking a Guest Experience Manager for Delta Hotels Marriott Giardini Naxos. This professional will be responsible for overseeing property operations and ensuring exceptional service. Qualifications include a high school diploma or GED and at least 5 years in guest services. The role emphasizes leadership, problem-solving, and outstanding customer service skills. Join a dynamic team dedicated to providing exceptional guest experiences.

Competenze

• 5 years experience in guest services, front desk or related area.
• Strong leadership and interpersonal skills.

Mansioni

• Oversee property operations ensuring high service levels.
• Resolve guest related situations effectively.
• Lead and supervise guest services teams.

Conoscenze

Interpersonal skills

Communication skills

Leadership

Conflict resolution

Customer service

Formazione

High school diploma or GED

2-year degree in Hotel Management or related field

Descrizione del lavoro

An esteemed hotel chain in Catania is seeking a Guest Experience Manager for Delta Hotels Marriott Giardini Naxos. This professional will be responsible for overseeing property operations and ensuring exceptional service. Qualifications include a high school diploma or GED and at least 5 years in guest services. The role emphasizes leadership, problem-solving, and outstanding customer service skills. Join a dynamic team dedicated to providing exceptional guest experiences.