Global Training Operations Lead

Gleeds; Milano; In loco; EUR 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

A global cybersecurity company based in Milan seeks a Head of Global Training Operations to lead and manage instructor resources, oversee the Training Management System, and implement initiatives to enhance efficiency in training delivery. The ideal candidate will have over 8 years of experience in operations management, excellent communication skills, and strong leadership abilities. This role offers an exciting opportunity to drive improvements in a rapidly evolving training environment.

Competenze

• 8+ years of experience in operations or service delivery management.
• Demonstrated ability to design and implement standard operating procedures.
• Strong working knowledge of training delivery systems.

Mansioni

• Coordinate instructor resources and manage the instructor pool.
• Oversee the global Training Management System.
• Champion workflow automation in training operations.

Conoscenze

Operations Management

Training Delivery Systems

Communication

Data Analysis

Leadership

Formazione

Bachelor's degree in Business Administration or related field

Master's degree (beneficial)

Strumenti

Training Management Systems

CRM/ERP Systems

Virtual Delivery Tools

Descrizione del lavoro

A global cybersecurity company based in Milan seeks a Head of Global Training Operations to lead and manage instructor resources, oversee the Training Management System, and implement initiatives to enhance efficiency in training delivery. The ideal candidate will have over 8 years of experience in operations management, excellent communication skills, and strong leadership abilities. This role offers an exciting opportunity to drive improvements in a rapidly evolving training environment.