German Customer Support Advisor - Remote in Greece

Velenosi & Meredith Consulting; Trento; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A digital service provider is seeking a remote customer support representative to assist German-speaking clients. The role involves providing support through phone, chat, and email, resolving queries, and ensuring customer satisfaction. Candidates must have C1 German and be comfortable working fully remotely. This position offers flight reimbursement and private health insurance.

Servizi

Remote-first role with equipment provided

Flight reimbursement & temporary accommodation if relocating

Meal allowance & private health insurance

2 rotating days off weekly

Competenze

• C1 proficiency in German and good command of English.
• EU work eligibility is a must.
• Friendly demeanor and patience in customer interactions.

Mansioni

• Provide phone, chat, and email support in German.
• Resolve account or product queries professionally.
• Escalate complex issues to specialized teams.

Conoscenze

C1 German

English

Customer service skills

Problem-solving

Descrizione del lavoro

Work from home in Greece supporting leading European digital platforms. Enjoy the freedom of remote work while helping German-speaking customers with smooth service experiences.

What Youll Get

Remote-first role with equipment provided

Flight reimbursement & temporary accommodation if relocating

Meal allowance & private health insurance

2 rotating days off weekly and international team collaboration

What Youll Do

Provide phone, chat & email support in German

Solve account or product queries with professionalism

Escalate complex issues to specialised teams

Be the voice of global brands for the DACH market

Who You Are

C1 German + English

EU work eligibility

Friendly, patient, and comfortable working fully remotely

Apply via [e-mail] to launch your remote career in Greece.