Food and Beverage Supervisor

Hilton Worldwide, Inc.; Milano; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading global hospitality company in Milan is seeking a Food and Beverage Supervisor to supervise outlet operations and ensure exceptional guest experiences. The ideal candidate should have previous Food and Beverage experience, a commitment to delivering excellent service, and be fluent in both English and Italian. This role requires flexibility, ability to work independently or as part of a team, and the capacity to assist in training and developing team members.

Competenze

• Previous experience in hotel industry is advantageous.
• Experience in supervising and/or delegation is beneficial.
• Willingness to develop team members and self.

Mansioni

• Supervise Food and Beverage Outlet operations.
• Communicate and delegate tasks to the team.
• Ensure compliance with brand standards.
• Manage guest queries in a timely manner.
• Represent needs of the team.
• Assist with achieving financial targets.
• Help with training and development of team members.
• Comply with security and health legislation.

Conoscenze

Previous Food and Beverage experience

Commitment to customer service

Flexibility

Ability to work independently or in teams

Fluent in English

Fluent in Italian

Descrizione del lavoro

Job Description - Food and Beverage Supervisor (HOT0C48D)

Job Description

Food and Beverage Supervisor (Job Number: HOT0C48D)

Work Locations

Hilton Milan Hotel Via Luigi Galvani 12 Milan 20124

A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

What will I be doing?

As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Supervise Food and Beverage Outlet operations
• Communicate and delegate tasks to the team
• Ensure compliance of brand standards
• Manage guest queries in a timely and efficient manner
• Represent needs of the team
• Assist Food and Beverage management with achieving financial targets
• Assist Food and Beverage management with training and development of team members
• Assist with annual and mid-year appraisals with team members under your responsibility
• Comply with hotel security, fire regulations and all health and safety legislation
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous Food and Beverage experience
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
• Fluent in English and Italian

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in hotel industry
• Previous experience in supervising and/or delegation
• Willingness to develop team members and self

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!