F&B Hostess - ME Milan Il Duca

Melia Hotels International S.A.(Meliá); Milano; In loco; EUR 20.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading hospitality firm in Milan is seeking an F&B Hostess to manage all activities related to the position. You will ensure a warm welcome for guests, manage reservations, and personalize their experience. The ideal candidate must be fluent in English and possess excellent interpersonal skills. Join a company that values diversity and offers significant growth opportunities in a family-like environment.

Servizi

Exclusive employee loyalty programme

Flexible remuneration options

Discounts on various products and services

Competenze

• Must be fluent in English; other languages preferred.
• Flexibility and motivation for professional growth is required.

Mansioni

• Manage activities related to the F&B Hostess position.
• Welcome and farewell guests with professionalism.
• Take reservations by phone and ensure customer satisfaction.

Conoscenze

Excellent Interpersonal Skills

Strong Public Relations Attitude

Fluency in English

Descrizione del lavoro

Overview

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?

Because belonging to the great Meliá family is being VIP

You will enjoy My MeliáRewards which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.

In addition, enjoy the My MeliáBenefits programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you

Job Summary :To manage properly all the activities related to F&B Hostess position

What will I be doing?

• Keeps their work area tidy and clean with all the equipment and supplies required for the service, keeping menus and bill holders in good condition.
• Participates in briefings at the beginning of each shift to get information on dishes of the day, VIPs, groups, events, and general comments and sharing information.
• Consistently offers a warm and professional welcome and farewell to guests and customers on arrival and departure, always with an impeccable posture and personal presentation.
• Greets customers with a nice smile and cordial greeting and leads them to their table.
• Responsible for taking reservations by phone, accurately noting customer data: name, time booked, number of diners, place where they are staying and telephone number.
• Ensure the customer's experience and personalise their stay, anticipating their needs and exceeding their expectations.

What are we looking for?

Excellent Interpersonal Skills and strong Public Relations Attitude

Must befluent in English; other languagesare preferred

Flexibility, strong motivation and ambition for professional growth

At Meliá we are all VIP

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company.

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