Director of Revenue Management - Casa Brera

Casa Brera - a Luxury Collection Hotel, Milan; Milano; In loco; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A luxury hotel in Milan is seeking a Director of Revenue Management to drive overall revenue performance through strategic pricing and demand forecasting. The role involves leading revenue processes and implementing tools to maximize profit across various segments. Candidates should have experience in hospitality revenue management, proficiency in revenue management systems like MARSHA and One Yield, and strong analytical skills to adapt to dynamic market conditions.

Servizi

World-class training and development programs

Discounted room nights and meals

Wellness and sustainability initiatives

Competenze

• Minimum of 4 years of experience in revenue management in a luxury hotel.
• Proficiency in revenue management systems and analysis.
• Ability to analyze market data and translate it into actionable strategies.

Mansioni

• Drive overall Revenue performance through pricing and channel optimization.
• Lead the implementation of revenue processes and tools.
• Monitor market trends to adjust strategies accordingly.

Conoscenze

Revenue performance management

Strategic pricing

Inventory management

Demand forecasting

Market analysis

Formazione

Experience in hospitality revenue management

Strumenti

MARSHA

One Yield

Opera

Descrizione del lavoro

Casa Brera, a Luxury Collection Hotel, Milan is currently recruiting for a Director of Revenue Management. Reporting to the General Manager, the role is responsible for the following key objectives:

Key Objectives

• Drive the overall Revenue performance of the property through strategic pricing, inventory management, demand forecasting, segmentation optimization and channel profitability.


• Establish and evolve a long‑term revenue strategy, ensuring alignment with brand positioning, market dynamics and stakeholder expectations.


• Lead the creation, implementation and continuous refinement of Revenue processes, SOPs, analytical tools in a first‑opening environment.


• Maximize RevPAR, Market Share, ADR, Premium Room and Suite Mix, and profit contribution across all segments.

About Us

Part of the Luxury Group of Marriott International, Casa Brera is an unexpected gateway in the heart of Brera. Reinterpreted by Studio Urquiola, Casa Brera features 116 sophisticated guestrooms including 15 suites and the Milanese Suite. Hidden behind a rationalist façade, you will find a world of international sophistication, transcending the traditional hotel experience. Our hotel promises cosmopolitan luxury, authentic lifestyle and a timeless Milanese elegance.

Core Work Activities

• Analyzing and Reporting Revenue Management Data: Conduct daily, weekly, monthly performance analysis; lead end‑of‑period analysis, identifying demand trends, need periods, opportunities and risks; produce and present Owner reports and critiques, integrating STR performance, market trends, pace analysis, segmentation evolution and revenue risks; conduct deep‑dive analysis on transient segments, promotions, channels, etc.


• Maintain accuracy and consistency of systems configurations (MARSHA, One Yield, HPP, distribution channels).


• Monitors online channels and competitive set to ensure price integrity, positioning and content accuracy.


• Lead STR Analysis weekly and monthly, identify market share gaps and develop corrective commercial actions.


• Build, review and update the annual Room Revenue Budget and collaborate on the Total Hotel Budget; develop internal reporting tools to track KPIs and support decision making.

Managing Revenue Strategy

• Provide critical input to property leaders for development of market sales strategy.


• Define and execute the property’s pricing strategy, ensuring rate integrity, competitive positioning and commercial alignment.


• Develop transient, group and premium‑room strategies, incorporating seasonality, demand shifts, events and compression periods.


• Drive and monitor suite and premium room penetration, ensuring optimal inventory allocation and mix profitability.


• Lead the Group Base Build Strategy, evaluate opportunities and provide recommendations on displacement, pricing and contract terms.


• Ensure daily strategy deployment with FO, Reservations and Sales and verify alignment in execution.


• Ensure compliance with brand RM processes, PDP diagnostic assessments, and corporate initiatives.


• Provide revenue management functional expertise and leadership to general managers, property leadership teams and market sales leaders.


• Ensure that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.


• Provide recommendations to improve effectiveness of revenue management processes.

Building Successful Relationships

• Lead the Commercial Strategy Meetings (daily / weekly / monthly) ensuring cross‑functional alignment.


• Communicate brand initiatives, demand and market analysis to stakeholders and owners.


• Communicate market direction to revenue management, sales and hotel leaders.


• Develop and nurture positive working relationships with all departments to ensure flawless execution of strategies.


• Develop and manage internal key stakeholder relationships.


• Provide targeted and timely communication of results, achievements, and challenges to the stakeholders.

Additional Responsibilities

• Create, update and enforce Revenue SOPs, including premium allocation, upgrade principles, overbooking and tactical actions.


• Support onboarding and development of new team members.


• Ensure all systems (Marsha, HPP, One Yield, OTA extranets) are updated, clean and aligned with strategy.


• Lead cross‑functional projects related to efficiency, process optimization, profitability and forecasting improvement.


• Represent the hotel in meetings with Ownership, corporate teams and key partners.


• Maintain strict documentation and data accuracy for audit and compliance purposes.

What We Offer

• A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent.


• Part of Marriott International, the largest hospitality brand in the world; national and internal promotion opportunities for the right candidates.


• World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family.


• Work alongside some amazing talent – award winning, experienced hospitality professionals.


• Discounted room nights, meals, and spa access in more than 9,000 hotels worldwide — because your wellbeing means so much.


• Discounts for your friends and family.


• 5 euros breakfast when staying at any of our European hotel.


• Wellness and sustainability initiatives.

What We Look For

• Experience in the same role within international hospitality companies.


• Knowledge of Marsha, Opera, One Yield and other revenue management software and applications.


• Experience in openings and luxury hotels.

Management Competencies

• Leadership – develops strategies and identifies resources to implement and manage change.


• Adaptability – models flexibility in adjusting priorities, and communicates the need for change in a positive way that encourages commitment.


• Communication – actively listens and uses appropriate communication.


• Problem Solving and Decision Making – models and sets expectations for solving complex problems, collecting and comparing information to evaluate alternatives, considering their potential impact before making decisions, involving others to gain agreement and support, and guiding others to implement solutions.


• Professional Demeanor – exhibits behavioural …


• Managing Execution – building and contributing to teams; driving for results; planning and organizing; building relationships; generating talent and organizational capability; learning and applying professional expertise; business acumen; technical acumen; revenue management; research; inventory management; computer skills; economics and finance; sales and marketing; basic competencies; etc.

Core Competencies

• Fundamental competencies required for accomplishing basic work activities.


• Basic Computer Skills – uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).


• Mathematical Reasoning – demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work‑related issues.


• Oral Comprehension – demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.


• Reading Comprehension – demonstrates understanding of written sentences and paragraphs in work‑related documents.


• Writing – communicates effectively in writing as appropriate for the needs of the audience.

Work Environment & Culture

• Explore our very big world – As a world‑class leader in the travel industry, there’s no better place than Marriott International to make your mark.


• Joining us, you’ll get to entertain and meet people from all over the world as you build your experience.


• You’ll find a place where your personality and ideas are appreciated just as much as the work you do.


• You’ll grow through opportunities to explore the business, opening yourself to various career options.


• If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. You’re welcomed here.

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe’s most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.