Digital Customer Success & Growth Specialist (Italy)

MecVel; Bologna; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading fitness and wellness company is seeking a Digital & Customer Success Specialist to drive client engagement and optimize product utilization. The ideal candidate will be passionate about fitness and have a proven track record in digital sales. Responsibilities include guiding customers through onboarding, monitoring satisfaction, and managing accounts to drive revenue growth. Excellent English skills and a minimum of 3 years' experience in a related field are essential. Join a dynamic team committed to promoting a healthy lifestyle.

Competenze

• Minimum of 3 years of experience in digital sales or a related field.
• Excellent English proficiency and strong knowledge of digital products and market trends.
• Proven track record in achieving sales targets and managing sales processes.
• Experience in coordinating cross‑functional teams and managing customer relationships.

Mansioni

• Guide new customers through onboarding and ensure effective product adoption.
• Build strong relationships with customers to understand their goals and challenges.
• Monitor customer satisfaction and provide ongoing support.
• Educate clients on product features to maximize their value.
• Manage customer accounts and drive growth through renewals and upsells.

Conoscenze

Account management

Solution selling

Strategic thinking

Relationship skills

Analytical skills

Negotiation

Project management

Descrizione del lavoro

A leading fitness and wellness company is seeking a Digital & Customer Success Specialist to drive client engagement and optimize product utilization. The ideal candidate will be passionate about fitness and have a proven track record in digital sales. Responsibilities include guiding customers through onboarding, monitoring satisfaction, and managing accounts to drive revenue growth. Excellent English skills and a minimum of 3 years' experience in a related field are essential. Join a dynamic team committed to promoting a healthy lifestyle.