Cybersecurity CSM | Italian, Spanish & English

Pentera; Piemonte; In loco; EUR 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

A leading cybersecurity company is seeking a Customer Success Manager based in Italy to manage and expand relationships with customers in the Iberia region. The ideal candidate will have over 5 years of experience in customer success within the Cyber Security sector, ensuring client satisfaction while identifying growth opportunities. Strong communication and technical skills in both Spanish and English are essential. Join a dynamic team focused on innovation and security risk validation.

Competenze

• 5+ years of experience as a Customer Success Manager in a global organization.
• Experience in the Cyber Security industry, ideally in a startup.
• Fluent in Spanish and English.

Mansioni

• Lead point of contact for customer accounts.
• Establish relationships with key stakeholders.
• Forecast and track key account metrics.
• Identify growth opportunities within accounts.
• Maintain customer activity in the CRM.

Conoscenze

Customer Success Management

Technical understanding

Proactive communication

Analytical skills

Problem-solving

Strumenti

CRM platforms

Descrizione del lavoro

A leading cybersecurity company is seeking a Customer Success Manager based in Italy to manage and expand relationships with customers in the Iberia region. The ideal candidate will have over 5 years of experience in customer success within the Cyber Security sector, ensuring client satisfaction while identifying growth opportunities. Strong communication and technical skills in both Spanish and English are essential. Join a dynamic team focused on innovation and security risk validation.