Customer Service Agent – Slovenian speaker (Sofia, Bulgaria)

Essence Coaching Group; Trieste/Trst; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A dynamic customer service company seeks a Slovenian-speaking Customer Service Agent to provide support in Sofia. You will handle customer inquiries via multiple channels, ensuring satisfaction through efficient issue resolution. The ideal candidate must be fluent in Slovenian and English, possess strong communication skills, and be ready to work on-site with rotational shifts. This full-time role offers a monthly gross salary of €1,900 and opportunities for career growth.

Servizi

Full training and support

Opportunity to work in a multilingual environment

Career growth opportunities

Competenze

• Fluent in Slovenian and English.
• Excellent communication and customer service skills.
• Ability to work on-site in Sofia.
• Flexible to work rotational shifts.

Mansioni

• Handle inbound customer queries via phone, email, or chat.
• Provide accurate information on products and services.
• Resolve issues efficiently and professionally.
• Maintain high customer satisfaction standards.
• Follow company policies and procedures.

Conoscenze

Fluency in Slovenian

Fluency in English

Excellent communication skills

Customer service skills

Descrizione del lavoro

Customer Service Agent – Slovenian speaker(Sofia, Bulgaria)

Location: Sofia, Bulgaria | On-site

Employment Type: Full-time

Languages: Slovenian + English

Role Overview

We are looking for a Slovenian-speaking Customer Service Agent to join a dynamic team in Sofia. You will assist customers across multiple channels, providing professional support and ensuring a high level of customer satisfaction.

Key Responsibilities

• Handle inbound customer queries via phone, email, or chat
• Provide accurate information on products and services
• Resolve issues efficiently and professionally
• Maintain high customer satisfaction standards
• Follow company policies and procedures

Schedule

• Monday to Saturday: 09:00 – 23:00
• Sunday: 10:00 – 19:00
• Rotational shifts within these hours

Salary & Benefits

• Monthly gross Salary: €1,900/month
• On-site role with full training and support
• Opportunity to work in a multilingual environment
• Career growth opportunities within the company

Requirements

• Slovenian + English (fluent)
• Excellent communication and customer service skills
• Ability to work on-site in Sofia
• Flexibility to work rotational shifts