Credit and Commercial Operations Specialist

SBM Life Science; Milano; Ibrido; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading company in home and garden solutions is looking for a Credit and Commercial Operations Specialist based in Milan. This role involves managing credit control activities and overseeing sales agents’ administration while supporting business operations in Italy and Spain. Candidates should have proficiency in Italian and English, a degree in a related field, and at least 3 years of relevant experience. Join a close-knit team and grow within this dynamic environment.

Competenze

• At least 3 years of experience in a similar role, ideally in business & finance operations, credit management or administration.
• Experience managing financial data.

Mansioni

• Manage credit monitoring and payment collections in line with company policies.
• Oversee the invoicing process and ensure compliance with tax regulations.
• Collaborate with the sales team to address payment-related issues.

Conoscenze

Proficiency in Italian

Intermediate/Advanced English

Spanish knowledge

Advanced MS Excel skills

Strong analytical skills

Problem-solving skills

Formazione

Degree in Economics, Finance, Business Administration or related field

Strumenti

ERP systems (SAGE preferred)

Descrizione del lavoro

Credit and Commercial Operations Specialist

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WHO WE ARE

SBM Life Science is the Home & Garden subsidiary of a French, independent and family-owned group of nearly 1000 employees present in Europe and North America, on the amateur and professional markets. SBM Life Science responds to everyone’s need to reconnect with nature by putting the vegetal at the heart of our lives. Our solutions accompany the consumer throughout the seasons to care for, cultivate, maintain and beautify their garden and protect their living space. Our range of products includes plant protection, care and nutrition, but also seeds and potting soils, as well as pest and mosquito control products, to meet consumers’ needs. We master the entire value chain, develop and deliver solutions that reconcile nature and science, performance and responsibility, and in so doing, help each of us to be an agent of change. SBM continuously engages its employees, partners and customers to develop a meaningful approach to Corporate Social Responsibility. These CSR commitments are based on 4 pillars : Social, Societal, Environmental and Offer. SBM is a company among the leaders in its market, agile and with a strong entrepreneurial spirit; the values that drive us and that are carried by our teams are passion, authenticity, responsibility and boldness. In 2022, SBM Life Science obtained the Great Place To Work certification in Europe, a recognition that echoes that obtained in the United States in 2021. Our promise : Lets Grow Tomorrow Together. Find more information on our website : sbm-company.com and

PURPOSE OF THE POSITION

We are looking for a Credit & Commercial Operations Specialist, who will manage credit control activities, oversee sales agents’ administration and support business and administrative operations for our business in Italy and Spain. This role ensures efficient management of processes while maintaining compliance with company policies and regulations. The Specialist will work closely with cross-functional teams to optimize financial performance, support decision-making, and enhance operational efficiency.

LOCATION

In this full-time and hybrid role you will join our small and highly efficient team in Milan. Being a close-knit team we highly value cooperation and cross-functional support. You will have the opportunity to shape your role and grow within. It is a great chance for a self-starter who already has a good understanding of how commercial teams operate, who likes to work with numbers and is keen on using English and Spanish at work.

MAIN ACCOUNTABILITIES

• Credit Management
• Manage credit monitoring and payment collections in line with company policies.
• Perform periodic reconciliation of customer accounts to ensure the accuracy and completeness of financial data.
• Manage and resolve payment discrepancies, including sales deductions, to ensure smooth and timely processing of payments.
• Collaborate with the sales team to address any payment-related issues, improve processes, and ensure efficient collections.
• Sales Agents' Administration
• Steer sales agents' commission calculations and ensure the accurate and timely processing of commissions.
• Invoicing / Electronic Invoicing
• Manage and oversee the invoicing process, ensuring compliance with tax regulations and correct transmission of invoices to the Italian SDI (Exchange System).
• Collaborate with customer service team to resolve any issues related to invoice transmission or validation.
• Other Administration Support
• Collaborate with other departments to gather relevant financial data, providing analysis that informs strategic decision-making.
• Extract the information in the different tools, secure the data to support the financial analysis & credit management.

OUR REQUIREMENTS

• Proficiency in Italian, English at an Intermediate / Advanced level, and Spanish knowledge (preferred).
• A degree in Economics, Finance, Business Administration or a related field.
• At least 3 years of experience in a similar role, ideally in business & finance operations, credit management or administration.
• Advanced MS Excel skills.
• Strong analytical and problem-solving skills.
• Experience with ERP systems (SAGE preferred) and managing financial data.

PERSONAL COMPETENCIES

• Proactive, curious self-starter, able to work independently.
• Excellent organizational skills with the ability to prioritize and manage multiple tasks efficiently.
• Strong interpersonal and communication skills, with the ability to collaborate across teams, different departments and countries.
• Strong team player, demonstrating flexibility and adaptability.