Client Advisor PARTTIME (m/f/d) - Rome Piazza Di Spagna

RIMOWA; Roma; In loco; EUR 25.000 - 35.000; Part-time

Descrizione del lavoro

A luxury travel goods company in Rome is seeking a Client Advisor to enhance customer relationships through exceptional service. The ideal candidate will have a passion for luxury products and be fluent in German and English. This part-time position offers a competitive salary with bonus opportunities and various employee benefits, including lunch tickets and discounts on products.

Servizi

Competitive salary with bonus scheme

Lunch Tickets of 9€ per day

Staff discount on products

Financial support through LVMH Heart Fund

Exciting career development opportunities

Regular product & leadership trainings

Competenze

• Experience in the luxury sector is a plus.
• Passionate about selling luxury products.
• Ability to advise international customers.

Mansioni

• Strengthen customer relationships through first-class consultations.
• Perform consultations, sales, and small repairs on site.
• Act as a professional point of contact for after-sales topics.
• Ensure first-class processing of product repairs.

Conoscenze

Customer-focused

Fluent in German

Fluent in English

Sales passion

Descrizione del lavoro

One crew, one DNA, one purpose - welcome to RIMOWA, the first German Maison of the LVMH. For more than 120 years, the German Maison has been creating thoughtful mobility tools for discerning travellers around the globe.

At RIMOWA, we believe that great ambitions demand resilient companions. Our tools are created with longevity in mind, because the most meaningful journeys last a lifetime. Join us to begin yours.

We are looking for a Client Advisor (6th October 2025 - 31st January 2026) to join our team with 20h/week!

Job Responsibilities

Your mission:

• Outgoing, customer-focused, and an intuitive sense for Luxury: as the newest RIMOWA member, you'll strengthen our customer relationships and continue to build them through first-class consultations.
• With individual CRM goals, extensive product and repair training, you shine in all customer interactions - from consultation to sales to small repairs on site.
• The connection to our customers doesn't end when they leave the store - as an after-sales professional, you'll continue to be a professional point of contact for all after sales topics.
• A travel companion for life - our iconic products are manufactured to the highest quality standards, a demand we also place on our repairs. You will be responsible for first-class processing, from acceptance through communication with the responsible technical team to return to our customers.

Profile

Your Experience And Skills:

• We are looking forward to your experience in the luxury sector, but also welcome you as a new starter in our team.
• For advising our international customers, you speak fluent German and English, ideally you have additional language skills.
• The customer experience is important to you - you are passionate about selling luxury products.

Our offer

• A competitive salary based on your experience with additional bonus scheme
• Lunch Tickets 9€ per day
• Staff discount on RIMOWA products as well as regular LVMH Family & Friends offers.
• Financial and psychological support through the LVMH Heart Fund
• An international and exciting environment within the LVHM Group
• Exciting projects and individual career development opportunities
• Regular product & leadership trainings to continuously expand your know-how in the luxury segment.

Your future

At RIMOWA and the LVMH Group, we never stand still. The diverse positions that contribute to our joint success open up a wide range of development opportunities. Whether you want to develop yourself technically or creatively or use your leadership talent later as (Assistant) Store Manager (m/f/d) - RIMOWA is the home for all your ambitions and visions for the future.

What are you waiting for? Apply today and soon become part of our unique crew. It's quick, easy and uncomplicated - just tell us your salary requirements and earliest possible start date.