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Jobs at Tokopedia in Indonesia

Region Merchant Partnership & Activation Manager

Region Merchant Partnership & Activation Manager

PT GOTO GOJEK TOKOPEDIA TBK

Kota Medan ᯔᯩᯑᯉ᯲
On-site
IDR 200,000,000 - 300,000,000
30+ days ago
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Region Merchant Partnership & Activation Manager
PT GOTO GOJEK TOKOPEDIA TBK
Kota Medan ᯔᯩᯑᯉ᯲
On-site
IDR 200,000,000 - 300,000,000
Full time
30+ days ago

Job summary

A leading digital ecosystem company in Medan is seeking a professional in sales operations to enhance merchant engagement and optimize regional strategies. The role requires at least 5 years of experience in sales operations with strong analytical and problem-solving skills. This position offers a collaborative environment focused on driving the success of Small and Medium Businesses (SMBs).

Qualifications

  • At least 5 years of experience in sales operations, strategy, or project management.
  • Strong problem-solving and analytical skills.
  • Proven leadership ability to manage teams.

Responsibilities

  • Analyze market dynamics and monitor competitor activities.
  • Develop initiatives to enhance merchant engagement.
  • Identify operational inefficiencies and propose solutions.

Skills

Problem-solving
Analytical skills
Leadership
Communication
Project management
Job description
Responsibilities
  • Analyze market dynamics, monitor competitor activities, and provide insights to refine regional merchant strategies.
  • Develop and implement initiatives to enhance merchant engagement, activation, and long-term partnerships within the region.
  • Identify operational inefficiencies in the sales region team, lead problem-solving sessions, and propose actionable recommendations to improve merchant activation and partnerships.
  • Manage the Region Dashboard, analyze key performance metrics, and provide actionable insights and recommendations for regional teams.
  • Work closely with cross-functional teams, including Sales, Operations, Marketing, and Product, to drive merchant engagement and optimize the merchant lifecycle.
  • At least 5 years of experience in sales operations, strategy, or project management, with a focus on market analysis and competitive dynamics.
  • Strong problem-solving and analytical skills to lead sessions and propose actionable changes.
  • Demonstrated leadership ability to manage teams and act as Region Sales Senior Manager when needed.
  • Expertise in managing dashboards, analyzing data, and providing actionable insights.
  • Strategic thinking and collaboration skills for working with cross-functional teams.
  • Proven track record in leading expansion projects and improving sales processes.
  • In-depth knowledge of regional market dynamics, competitor activities, and sales operations.
  • Excellent communication, project management, and organizational skills.
About the Team

SMB National Team as part of Sales team is a collaborative, high-performing group dedicated to driving the success of Small and Medium Businesses (SMBs) nationwide. We thrive on innovation, data-driven strategies, and seamless execution to empower SMBs to excel in a competitive market. As part of this team, you’ll work in a fast-paced, supportive environment where problem-solving, creative thinking, and impactful contributions are highly valued. Joining us means being part of a mission-driven team that celebrates individual growth, fosters collaboration, and is passionate about making a meaningful difference for SMBs.

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels onour respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

#LI-ONSITE

Computer Software & Networking 1,001-5,000 employees

Established in 2010 as a motorcycle ride-hailing phone service in Indonesia, GOJEK has since evolved to provide on-demand transport and lifestyle services that move the city.

GOJEK first established its international footprint in 2018 when the Indonesian first ‘Unicorn’ company entered Vietnam, followed with Singapore, Thailand and The Philippines. Driven by the spirit of spreading positive social impacts through technology, GOJEK’s expansion aims to improve the quality of life of our customers by ensuring efficiency in each market and to be the solution of every day’s frustration.

As a true local startup, GOJEK’s mobile application is now the number one online service booking app in Indonesia, with more than 125 million downloads as of December 2018, 21 line of services spread out in over 170+ cities across Southeast Asia, with more to follow in the coming years.

Medical

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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