Credit & Collections Specialist

Aviat Networks; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading communications technology company in Jakarta is seeking a Credit & Collections Specialist. The position involves evaluating customer creditworthiness, managing overdue accounts, and optimizing cash flow. The ideal candidate should have at least 5 years of related experience and proficiency in both Indonesian and English. Strong analytical and negotiation skills are essential. Join us to contribute to our financial health and enhance customer relationships within an innovative organization.

Benefits

Competitive benefits package

Qualifications

• Proficiency in Indonesian and English is required.
• Minimum of 5 years in credit and collections or a similar role.

Responsibilities

• Evaluate creditworthiness of customers by analyzing financial statements.
• Monitor accounts receivable aging and follow up on overdue invoices.
• Analyze collection trends and recommend improvements to policies.
• Build and maintain strong customer relationships.

Skills

Credit analysis methods

Accounts receivable reconciliation

Collections strategies

Analytical skills

Communication skills

Negotiation abilities

Problem-solving

Education

Bachelor’s or Associate degree in Business Administration, Finance, Management

Tools

Oracle

Noetix

Job description

At Aviat Networks we take great pride in hiring a workforce that is committed to supporting and strengthening our values and attributes. If you’re results oriented, customer centric, and an innovative thinker who also takes pride in personal and professional integrity, Aviat Networks is the ideal next step in your career. We are looking for people who love to solve problems, enjoy change and know how to have fun! Come join us as we bring communications to the world.

Aviat Networks is the world’s largest independent supplier of wireless transmission systems. We are recognized worldwide for cutting-edge 5G, backhaul, networking solutions and services. Customers in more than 135 countries depend on Aviat Networks to build, expand and upgrade their voice, data, and video solutions.

About the Role:

As a Credit & Collections Specialist, you will play a crucial role in maintaining the financial health of our organization by managing credit risk and ensuring timely collections. Your responsibilities will include evaluating creditworthiness, setting credit limits, monitoring accounts receivable, and implementing collection strategies. You will work closely with the sales team, customers, and internal stakeholders to optimize cash flow and minimize bad debt exposure.

Responsibilities:

Credit Analysis:

• Assess the creditworthiness of new and existing customers by analysing financial statements, credit reports, and payment histories
• Assess the creditworthiness of new and existing customers by analyzing financial statements, credit reports and payment history
• Determine appropriate credit limits and terms based on risk assessment and company policies
• Collaborate with sales terms to evaluate credit requests and make informed decisions

Collections Management:

• Monitor accounts receivable aging and follow up on overdue invoices
• Contact customers via in-person visits (Jakarta), phone, email, or written correspondence to resolve payment discrepancies and facilitate collections
• Negotiate payment plans and settlements when necessary while maintaining positive relationships with customers
• Escalate delinquent accounts to management and initiate legal action as a last resort

Cash Flow Optimization:

• Analyze collection trends and identify opportunities to improve cash flow and reduce days sales outstanding (DSO).
• Work cross-functionally with finance, sales, and operations teams to streamline processes and resolve billing disputes promptly.
• Recommend improvements to credit policies and procedures to mitigate risk and enhance efficiency.

Reporting and Analysis:

• Generate regular reports on aging receivables, collection activities, and bad debt reserves.
• Conduct ad-hoc analysis to identify trends, assess portfolio performance, and forecast future cash flows.
• Provide insights and recommendations to senior management based on data-driven analysis – maintain regional cash forecast and related action RAIL

Customer Relationship Management:

• Serve as the primary point of contact for customer inquiries related to credit terms, billing issues, and payment options.
• Build and maintain strong relationships with customers to facilitate open communication and resolve issues proactively.
• Collaborate with sales teams to address customer concerns and ensure a positive customer experience.

Qualifications & Competencies:

Education:

Bachelor’s or Associate degree in Business Administration, Finance, Management, or equivalent experience.

Experience:

Minimum of 5 years in credit and collections or a similar role.

Technical Skills:

• Working knowledge of credit analysis methods.
• Accounts receivable reconciliation expertise.
• Proficiency in collections strategies to achieve cash flow and DSO goals.
• Working knowledge of credit analysis methods.
• Accounts receivable reconciliation expertise.
• Proficiency in collections strategies to achieve cash flow and DSO goals.
• Previous experience with Oracle and Noetix (preferred).

Soft Skills:

• Strong analytical skills and attention to detail.
• Excellent communication, negotiation, and problem-solving abilities.
• Ability to work both independently and collaboratively in a fast-paced environment.
• A “do whatever it takes” attitude to generate cash flow while preserving customer relationships.

Language Skills (Required):

Proficiency in Indonesian and English is needed.

We encourage you to read our Candidate Privacy Notice. You have the right to withdraw your consent at any time. To do this you can email us at [e-mail].

Aviat Networks provides equal employment opportunity for all applicants and employees. The Company does not discriminate against applicants or employees on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran or military status, disability or any other legally recognized protected basis under federal, state or local law.

Aviat Networks offers a competitive benefits package. Apply NOW to learn more!

For positions in California, Colorado, or New York City you may contact us at [e-mail] for the salary range for this position (include the exact Job Title as it reads above).

Contact us at [e-mail] for the salary range for this position (include the exact Job Title as it reads above).