Telecom Business Analyst: CPQ & Order Management Lead

CSG International Sdn. Bhd.; Provinsi Bali; On-site; IDR 416.250.000 - 666.001.000; Full time

Job summary

A dynamic technology firm in Indonesia is seeking a Business Analyst to manage customer requirements, define specifications, and support a CPQ and Order Management system. You will work on business analysis initiatives while diving deep into telecommunications. Ideal candidates should have 3-7 years of experience, proficiency in English, and familiarity with configuration-driven systems like Salesforce and SAP. This role provides an opportunity to grow as a mentor and lead a team toward successful project deliveries.

Qualifications

• 3–7 years of experience as a business analyst.
• Experience working with product catalog, CPQ and order management.
• Hands-on experience with configuration-driven systems.

Responsibilities

• Develop in-depth knowledge of telecommunications markets.
• Ensure business analysis initiatives are delivered on time.
• Configure solution workflows and catalogues appropriately.

Skills

Business analysis

Problem-solving

Team leadership

Client management

English proficiency

Tools

Salesforce

SAP

ServiceNow

Siebel

Job description

A dynamic technology firm in Indonesia is seeking a Business Analyst to manage customer requirements, define specifications, and support a CPQ and Order Management system. You will work on business analysis initiatives while diving deep into telecommunications. Ideal candidates should have 3-7 years of experience, proficiency in English, and familiarity with configuration-driven systems like Salesforce and SAP. This role provides an opportunity to grow as a mentor and lead a team toward successful project deliveries.