Technical Support

P.T. Adi Media Expertindo; Jawa Timur; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A technology company based in Indonesia seeks a dedicated Technical Support role. Candidates should have a Bachelor's Degree in Engineering, with strong communication and analytical skills. The position involves managing and maintaining technical systems, diagnosing issues, and providing support for hardware and software. The company offers health support, training, a supportive work environment, and competitive salary with flexible hours.

Benefits

Health support facilities

Training and self-development programs

Flexible working hours

Qualifications

• Minimum one year of experience in related field, fresh graduates welcome.
• Must be able to communicate effectively in writing and speaking.
• Knowledgeable in computer hardware, software, and OS.

Responsibilities

• Manage, maintain, and repair technical systems.
• Diagnose and repair faults, resolve network issues.
• Install and configure hardware and software.

Skills

Good communication skills

Analytical skills

Troubleshooting skills

Understanding of networking systems

Education

Bachelor’s Degree or Diploma in Engineering

Tools

PLC

Arduino

Microcontroller

Computer hardware

Operating systems

Job description

Requirements

• Minimum has one year of working experience in related field (Fresh graduates are welcome)
• Bachelor’s Degree or Diploma in Engineering or equivalent
• Good communication skills in both written and speaking
• Understanding networking systems, PLC, Arduino and microcontroller
• Knowledgeable in computer hardware, software, and OS
• Must have strong analytical and troubleshooting skills
• Fresh Graduate
• Max Age's 30

Responsibilities

Are You Dedicated solutions-focused Compasionate!

contributes to manage, maintain, and repair technical related systems in general for Aplikasi Super. The main responsibilities include diagnosing and repairing faults, resolving network issues, and installing and configuring hardware and software. This role has to be able to communicate to users along with creating written documentation with good verbal communication.

Responsibilities

• Responsible for monitoring the daily performance of company technical systems in general
• Handling the operation of company computer software or hardware and resolving problems for all users
• Setting up company’s installations including operating system, networking, and office needs related and ensuring everything is in working order
• Having experience in installing software and doing minor repairs and troubleshooting for office equipment, such as laptop, computer, PLC, Arduino, microcontroller and other installation matters
• Being responsible in giving response to service issues and requests by users
• Being open with the advance of new technologies and able to implement if needed
• Replacing or repairing the necessary parts especially for devices

Benefits

We care about you health during works, we provide health support facilities.

We always build a supportive work environment and supportive team to improve the quality of work and can be solved problems together.

In this company, we can provide you to take part in training and self-development programs, also you will be rewarded with a competitive salary.

With flexible working hours, work becomes more efficient and can motivate you to be more productive.